Service Advisor - Simpsons

Desira Group Plc; Great Yarmouth; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Life insurance

Staff discounts

Bonus scheme

30 days annual leave

Job summary

Desira Group Plc in Great Yarmouth is seeking a motivated Service Advisor to join our busy service department. You will book customer vehicles for maintenance or repairs, liaise with the workshop to ensure timely completion, and keep customers updated on progress.

A full clean driving licence is required and training is provided. With over 50 years in the UK motor industry, Desira offers a pension scheme, life insurance, staff discounts and a generous 30 days annual leave including bank

Qualifications

• No experience is necessary as full training will be given.
• Duties include booking customer vehicles in for maintenance and repairs, liaising with the workshop to ensure tasks are completed on time and updating customers on progress.
• Benefits include a pension scheme, life insurance, staff discounts.

Responsibilities

• Book customer vehicles in for maintenance and/or repairs.
• Liaise with the workshop to ensure tasks are completed to timescales.
• Update customers on progress and authorise additional work when required.

Skills

Customer service

Communication

Organisation

Attention to detail

Full driving licence

Job description

Service Advisor – Great Yarmouth (Simpsons)

We have a fantastic opportunity for a motivated and organised individual to join our busy Service department at the above location.

• Competitive basic salary and bonus scheme.
• Generous 30 days annual leave including the bank holidays.
• Duties include booking customer vehicles in for maintenance and/or repairs, liaising with the workshop to ensure all tasks are completed to the agreed time scales and updating customers on the progress of their vehicle as well as authorising additional work.
• The ideal candidate will have excellent customer service skills, be a great communicator, have great organisation skills, excellent attention to detail and hold a full clean driving licence.
• No experience is necessary as full training will be given. However, interest and passion for vehicles would be advantageous.
• Continuous training will be provided to further knowledge & skill set for career progression.
• Benefits include a pension scheme, life insurance, recommend a friend scheme and staff discounts.

With over 50 years of trading heritage, Desira Group Plc has never been a company to sit still. Acknowledged as a key and influential player in the UK motor industry, we are constantly looking for ways to develop and expand within our industry. The Desira Group today employs over 200 staff across East Anglia within our Nissan, Suzuki, OMODA, JAECOO, Geely, Changan and Isuzu, LEVC, Fiat, Citroen, Peugeot, Jeep, Abarth, MG aftersales & easypeasy used cars dealerships. We both value and employ, motivated, dedicated staff in all departments who take pride in their work and are committed to continually improving the Desira customer experience. Join our journey and be apart of the Desira Family today!