Service Advisor – Upsell & Customer Experience

Jago Consultants; Gravesend; Presencial; GBP 28.000 - 30.000; Jornada completa

Descripción de la vacante

We are working with a main dealership in the Gravesend area who are seeking a Motor Vehicle Service Advisor. The role is based near Gravesend and offers an OTE of around £28k–£30k with Mon-Fri hours and a rotating Saturday pattern.

You will need strong customer service skills, excellent rapport, and the ability to drive great CSI results, with confidence in up-selling opportunities. Kerridge experience is desirable.

Formación

• Main Dealer experience desirable
• Kerridge experience desirable
• Maximum 45 minute commute time
• Flexible in approach
• Balanced approach
• Good communicator
• Can deliver a world class customer experience

Responsabilidades

• Ensure the highest standard of courtesy and professionalism when interacting with customers and the public.
• Deliver great CSI results and actively look for up-selling opportunities.

Conocimientos

Customer service

Communication

Teamwork

Flexibility

Upselling

Herramientas

Kerridge

Descripción del empleo

We are working with a main dealership in the Gravesend area who are seeking a Motor Vehicle Service Advisor. The role is based near Gravesend and offers an OTE of around £28k–£30k with Mon-Fri hours and a rotating Saturday pattern.

You will need strong customer service skills, excellent rapport, and the ability to drive great CSI results, with confidence in up-selling opportunities. Kerridge experience is desirable.