Service Advisor: Customer Care & Admin Specialist

Park's Motor Group; Prestwick; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Introductory scheme

Car discounts

Death in service

Discounted servicing

Subsidised car purchase

Job summary

Park's Motor Group is seeking an experienced Service Advisor for our Renault & Dacia service centre in High Road Ayr. The role is full-time, based in Ayr, with duties spanning administration, customer liaison, and service support.

You will support the branch, process documents and invoices, maintain databases, and deliver a high standard of customer care. The position offers development opportunities within Park's Motor Group.

Qualifications

• Proven ability to use Microsoft Office, Excel, Word and email tools.
• Excellent attention to detail.
• Strong communication skills with a polite, warm telephone manner.
• Good numeracy and confidence in handling data.
• Willingness to learn and adapt to varied tasks.

Responsibilities

• Support the team’s daily workload.
• Process invoices, paperwork and customer details.
• Liaise with customers to provide a high level of service.
• Maintain, create and update databases.
• Ensure a high quality of work and confidentiality in communications.
• Develop personal skills and knowledge continuously.

Skills

Microsoft Office

Excel

Word

Email

Attention to detail

Strong communicator

Telephone manner

Numeracy

Adaptable

Willing to learn

Tools

Microsoft Office

Excel

Word

Email client

Job description

Park's Motor Group is seeking an experienced Service Advisor for our Renault & Dacia service centre in High Road Ayr. The role is full-time, based in Ayr, with duties spanning administration, customer liaison, and service support.

You will support the branch, process documents and invoices, maintain databases, and deliver a high standard of customer care. The position offers development opportunities within Park's Motor Group.