Service Advisor (Car Dealership)

Zohorecruit; Bardwell; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

33 days annual leave

Bonus payments

Pension scheme

Life assurance

Discount on service

Charity volunteer day

Cycle to work scheme

Perks at Work discounts

Job summary

Zohorecruit is hiring a Service Advisor in Carlisle, offering a salary up to £34,000 plus bonuses. This is a fantastic opportunity with an industry-leading employer known for supporting their staff and fostering a positive work culture.

The ideal candidate will excel in customer service, have a strong sales background, and demonstrate excellent communication skills. Benefits include 33 days annual leave, a pension scheme, and additional perks to enhance work-life balance.

Qualifications

• Experience in a selling/customer service environment required.
• Excellent communication and customer service skills essential.
• Evidence of customer facing administrative experience.

Responsibilities

• Drive customer care standards with diverse customers.
• Manage relationships between customers and the dealership.
• Deliver effective value-added sales solutions to customers.

Skills

Customer service

Communication

Sales experience

Administrative experience

Handling complaints

Job description

Carlisle, United Kingdom | Posted on 29/09/2026

• Salary Up to £34,000 Basic + Bonus/Commission
• City Carlisle
• Province Cumbria
• Country United Kingdom
• Postal Code CA3

Job Description

Job Title: Service Advisor (Car Dealership)

Location: Carlisle, CA3

Salary: Up to £34,000 + bonus / commission.

Hours: 42.5 Hours per week and 1 in 4 Saturday Morning.

Our client is an industry leading and award-winning employer who are actively looking to recruit a Service Advisor for their dealership in Carlisle.

Our Client like the people they work with and respect how good they are at their jobs. You all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it.

Job Purpose:

To drive the standard in customer care and deliver a courteous and efficient reception ensuring a high standard of customer satisfaction. To ensure high standards of quality workmanship and be an advocate of the service ‘Process Development Plan’ and support continuous process improvement. You’ll demonstrate our clients Purpose, Principles, and Ambition (PPA) in all dealings with colleagues, customer and prospects.

Our friendly client is looking for an experienced Service Advisor who can work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background they are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to the team and more importantly their customers.

Key Responsibilities

• Drive the standard in customer care with the diverse customer base
• Manage the relationship between customer and dealership.
• Manage the service process effectively.
• Go beyond process in delivering exceptional customer service.
• Deliver effective value-added sales solutions to customers to ethically promote the wide range of our clients products and services.
• Able to handle sensitive and confidential information.
• Excellent communication and customer service skills with experience handling complaints.
• Evidence of customer facing administrative experience.
• Experience in a selling/customer service environment.
• Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
• Evidence of ‘Right to work in the UK’

In addition to receiving a competitive salary, for the right candidate this position will offer:

• Industry leading package
• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
• Bonus payments based upon your performance
• Pension Scheme & Life Assurance
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website

AN AMAZING OPPORTUNITY WITH ONE OF THE TOP 25 SUNDAY TIMES BEST BIG COMPANIES TO WORK FOR

Requirements

• Able to handle sensitive and confidential information.
• Excellent communication and customer service skills with experience handling complaints.
• Evidence of customer facing administrative experience.
• Experience in a selling/customer service environment.
• Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
• Evidence of ‘Right to work in the UK’
• Industry leading package
• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
• Bonus payments based upon your performance
• Pension Scheme & Life Assurance
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website