Service Advisor

Jago Consultants; Watford; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading company in the Watford area seeks a skilled Service Advisor to join their team. The ideal candidate will possess strong customer service abilities and previous experience in a motor garage, ensuring excellent service and professionalism. Responsibilities include advising customers on repairs, managing invoices, and maintaining vehicle records.

Qualifications

• Previous experience working as a Service Advisor within a motor garage.
• Full driving licence.

Responsibilities

• Ensure customers are aware of service and repair work required.
• Advise on estimated costs and sell additional products.
• Update customer and vehicle records and document warranty work.

Skills

Customer service skills

Professional communication

Sales skills

Job description

Service Advisor needed in the Watford area of Hertfordshire. I also have vacancies in:

West London (Chiswick) – 28k / 42k OTE

Watford – 28k / 40k OTE

Heathrow (Commercial) – 28k / 32k OTE

Wokingham – Salary TBC

St Albans – Salary TBC

We are working with a main dealer in the Watford area of Hertfordshire who are actively looking for a Service Advisor to join their friendly team.

Service Advisor Duties include:

• Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
• Advise on estimated costs of repairs and work to be undertaken
• Sell additional products as appropriate to customers’ needs
• Advise on timescales and collection arrangements
• Produce job cards on in-house computer system
• Update customer and vehicle records
• Document all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

For this Service Advisor position you will have:

• Previous experience working as a Service Advisor within a motor garage)
• Full driving licence

As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.

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Created on 22/06/2025 by TN United Kingdom