Service Advisor

Vertu Motors plc; Rotherham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

Rewards platform

Preferential service rates

Colleague purchase scheme

Share incentive scheme

Pension plan

Training & development

Job summary

Vertu BMW Motorrad Rotherham is seeking a Service Advisor to join our established team. You will be the link between customers and our workshop, ensuring clear, helpful and reassuring experiences throughout every visit.

We offer a £30,000 basic salary with a range of excellent benefits and ongoing training to support your career progression within one of the UK's largest motor retail groups.

Qualifications

• Previous Service Advisor experience with cars or motorcycles.

Responsibilities

• Set clear expectations and guide customers through service/repair stages.
• Provide regular updates in a customer-friendly style.
• Identify opportunities to upsell products or services when appropriate.
• Follow up after service to ensure satisfaction.

Skills

Service Advisor experience

Job description

Vertu BMW Motorrad Rotherham

At Vertu BMW Motorrad Rotherham, we’re excited to offer an opportunity for a Service Advisor to join our established and supportive team. If you’re looking to grow your career with one of the UK’s largest and most secure motor retail groups, this could be the role for you.

We are offering a £30,000 basic salary, along with a range of excellent company benefits.

Why this role matters

The Service Advisor role plays a key part in ensuring every customer has a positive, clear and supportive experience. You’ll act as the connection between our customers and our workshop team—helping people feel informed, valued and confident throughout their visit.

What you’ll do

• Setting clear expectations and guiding customers through each stage of their vehicle’s service or repair
• Giving regular updates in a communication style that works best for the customer
• Identify opportunities to offer additional products or services that may benefit the customer
• Follow up after work is completed to ensure satisfaction

What we’re looking for

For this Service Advisor role, we are looking for candidates with previous Service Advisor experience working with cars or motorcycles. This experience is essential for consideration.

What we offer you

We invest more in colleague development than any other motor retailer—so your growth matters to us.

You can look forward to:

• 25 days holiday, rising with length of service, plus bank holidays
• Access to ouronline rewards platformwith cashback and retailer discounts
• Preferential service rates
• Colleague purchase scheme
• Share Incentive Scheme
• Pension plan
• Enhanced maternity and paternitybenefits
• Continuous training and development to support your career journey