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Service Advisor

Ethos Foundation

Milton Keynes

On-site

GBP 28,000

Full time

Yesterday

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Job summary

An established industry player is seeking a dedicated Customer Service Advisor to join their dynamic automotive dealership. This role is perfect for someone passionate about delivering exceptional service and thrives in a fast-paced environment. You will be the first point of contact for customers, ensuring their experience is seamless and positive. With a competitive salary and a supportive team atmosphere, this is a fantastic opportunity for those looking to grow within the automotive sector. If you are proactive, detail-oriented, and enjoy working with people, apply now to take the next step in your career!

Benefits

Staff Discounts

Ongoing Training

Supportive Team Environment

Qualifications

Previous experience in customer service, ideally in the motor trade.
Strong communication and interpersonal skills are essential.

Responsibilities

Greet customers and handle service-related inquiries.
Schedule service appointments and keep customers updated.

Skills

Customer Service

Communication Skills

Attention to Detail

Multitasking

Computer Systems Proficiency

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Customer Service Advisor – Automotive Dealership

Location: Walton

Salary: £28,000 per annum

Employment Type: Full-time, Temp - Permanent

We're looking for an experienced and customer-focused individual to join our busy automotive dealership in Walton as a Customer Service Advisor. If you enjoy delivering a high standard of service, thrive in a fast-paced environment, and have a passion for the motor industry, we'd love to hear from you.

About The Role

As a key point of contact for our customers, you'll play a vital role in ensuring every customer experience is a positive one. From the moment they walk through the door to the moment they leave, your focus will be on delivering friendly, professional and efficient service—whether that's face-to-face, over the phone or via email.

Day-to-Day Responsibilities

Greet customers and handle all service-related enquiries
Schedule service and repair appointments, coordinating with the workshop
Keep customers updated on the progress of their vehicle
Provide accurate estimates and explain any work carried out
Handle payments and follow-up with customers after their visit
Assist with general administrative duties and dealership support

What We're Looking For

Previous experience in a customer service role, ideally within the motor trade
Excellent communication and interpersonal skills
A proactive and positive attitude, even when under pressure
Strong attention to detail and the ability to multitask
Confidence using computer systems and booking software
A full UK driving licence is desirable

What We Offer

Competitive salary of £28,000 per year
A supportive and welcoming team environment
Ongoing training and development opportunities
Staff discounts and other benefits

This is a great opportunity to join a well-established dealership with a strong reputation for customer care. If you take pride in your work and want to be part of a team that values professionalism and service, apply today.

AUTOBUS

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Customer Service
Industries
Administrative and Support Services

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