Service Advisor

Recruitment Boutique; Gloucester; On-site; GBP 60,000 - 80,000; Full time

Job summary

An exciting opportunity awaits at a busy dealership in Gloucester for a Service Advisor. This role is crucial as the first point of contact for customers, requiring exceptional communication and organizational skills. You will manage vehicle bookings and explain repair processes, ensuring a high level of customer satisfaction. This position not only offers a competitive hourly rate but also the potential for career advancement into an Assistant Service Manager role. Join a reputable dealership and make a significant impact in a dynamic environment.

Qualifications

• Previous experience as a Service Advisor is essential.
• Exceptional organizational skills and confidence are required.

Responsibilities

• Be the first point of contact for the Service Department.
• Book customer vehicles into the Service Department via phone and face-to-face.

Skills

Communication Skills

Organizational Skills

Customer Service

Computer Literacy

Tools

Kerridge System

Job description

An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Gloucester on a temporary basis.

Hourly rate between £18.00 and £20.00 per hour, based on a 45-hour workweek.

Responsibilities:

1. Be the first point of contact for the Service Department, requiring excellent communication and presentation skills.
2. Book customer vehicles into the Service Department via phone and face-to-face.
3. Explain repair processes and cost breakdowns, building strong customer relations and delivering exceptional customer service.
4. Possibility of stepping into an Assistant Service Manager role in the near future.

Requirements:

1. Previous experience as a Service Advisor is essential.
2. Exceptional organizational skills, confidence, and computer literacy.
3. Familiarity with Kerridge system is advantageous but not essential.

This role offers the chance to become an integral part of a reputable dealership and dealer group, making it an attractive opportunity for a motivated candidate.

Please note that successful candidates will be contacted within 24 hours of application.