Service Advisor

Park's Motor Group; Carlisle; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading automotive group is seeking a full-time Service Advisor for their Service Centre in Carlisle. This role involves processing customer paperwork, providing exceptional service, and working collaboratively within the team. Benefits include access to a pension scheme, staff discounts, and ongoing training opportunities.

Benefits

Access to Company Pension Scheme

Colleague Introductory Scheme

Industry leading discounts on purchases

Death in service benefit

Discounted Servicing

Subsidised car purchase scheme

Employee Assistance Programme

24/7 remote GP

Medical second opinions

Unlimited mental health support

Qualifications

• Ability to confidently use Microsoft Office, Excel, and Word.
• Strong communication and polite telephone manner.
• Good numeracy skills and attention to detail.

Responsibilities

• Process invoices, paperwork, and customer details.
• Liaise directly with customers providing high-quality service.
• Maintain, create and update databases.

Skills

Attention to detail

Communication

Numeracy

Adaptability

Tools

Microsoft Office

Excel

Word

Email packages

Job description

Location: Carlisle

Franchise: Lexus and Toyota

Park’s Motor Group is seeking a bright, enthusiastic individual to take up a position as a full-time Service Advisor for our Service Centre based in Carlisle.

About The Role

You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What You Will Do

Help contribute towards the team's daily workload

Process invoices, paperwork, and customer details

Liaise directly with customers providing a second to none level of service

Maintain, create and change in our databases

Be able to, maintain a high consistent quality of work

Communicate in a confidential, professional, and appropriate manner

Continually develop your personal skills and knowledge

Your Skills & Experience Will Include

The ability to confidently use Microsoft Office, Excel, and Word as well as email packages

Have an eye for attention to detail

Be a strong confident communicator

Have a polite and warm telephone manner

Good numeracy skills

Be adaptable to varying tasks

Have a desire and willingness to learn

For You

As a Park's Motor Group employee you will receive:

Access to the Company Pension Scheme

Colleague Introductory Scheme

Industry leading discounts on purchases on new and used cars

Death in service benefit

For You And Your Family

Discounted Servicing

Subsidised car purchase scheme

Employee Assistance Programme

24/7 remote GP

Medical second opinions

Unlimited mental health support

Physiotherapy help and advice

Savings and discounts on shopping

Financial and legal support

Wellbeing assistance

This is a fantastic opportunity in Park’s Motor Group. We can offer genuine scope for development and progression from a Service Advisor position and beyond.

If you have the desire to learn and the drive to become a member of our team then we want to hear from you.