Service Advisor

Recruitment Boutique; Bath; On-site; GBP 60,000 - 80,000; Full time

Job summary

An exciting opportunity has arisen to join a busy dealership as a Service Advisor in Bath. This role offers a competitive hourly rate and the potential for growth into an Assistant Service Manager position. You will be the first point of contact for customers, requiring exceptional communication and organisational skills. Your responsibilities will include booking vehicles, explaining repair processes, and delivering outstanding customer service. Join a fantastic dealership and make a significant impact in a dynamic environment. If you're driven and motivated, this is the perfect opportunity for you!

Qualifications

• Previous experience as a Service Advisor is essential.
• Exceptional communication and presentation skills are required.

Responsibilities

• Act as the first point of contact for the Service Department.
• Book customer vehicles into the Service Department both over the phone and face to face.

Skills

Communication Skills

Organisational Skills

Customer Service

Computer Literacy

Tools

Kerridge System

Job description

An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Bath on a temporary basis

Hourly rate between GBP18.00 and GBP22.00 per hour - 45 hours per week

Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level of communication and presentation. This role will also benefit from the exciting prospect of stepping up into an Assistant Service Manager role in the very near future.

You will possess exceptional organisational skills, confidence and be computer literate as all systems are computer based. Familiarity of the Kerridge system is advantageous but not essential.

Booking customers vehicles into the Service Department both over the phone and face to face will require your communication skills to be exemplary. You will also be responsible for explaining the repair process and cost breakdown whilst building customer relations and delivering a fantastic level of Customer Service.

This is an opportunity to become an important part of a fantastic dealership and dealer group, making this an attractive proposition for a driven well motivated candidate.

Please note that successful candidates will be contacted within 24 hours of application