Service Administrator: Safeguarding & Family Services

Havering Education Services; Romford; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Excellent Local Government Pension

Flexible Working Options - hybrid/tele

Generous Annual Leave

Professional Development - 10 days

Inclusive ICARE culture

Job summary

Havering Council is seeking a Service Administrator to support the Safeguarding and Corporate Parenting Service in Romford. You will manage communications, organise diaries, coordinate meetings, and maintain accurate records to ensure smooth service delivery.

The role requires excellent organisation, discretion, and the ability to work with senior managers across the council. Flexibility is valued with hybrid and remote working options, and a strong focus on contributing to high-quality services

Qualifications

• GCSE level education or equivalent qualification/business experience.
• Experience in administrative support within local authority, health, education, or similar settings.
• Excellent organisational skills and ability to manage multiple priorities.
• Ability to work under pressure and meet deadlines without compromising accuracy.
• Strong communication skills and ability to handle confidential information in line with GDPR.
• Flexible and adaptable approach to work.

Responsibilities

• Handle telephone and email enquiries professionally.
• Organise diaries and schedules for senior management.
• Arrange meetings, prepare agendas, and take accurate minutes.
• Maintain records and databases in line with policies.
• Support administrative tasks such as arranging birth certificates and passports.
• Coordinate with internal teams for seamless service delivery.
• Provide cover for other Service Administrators when required.

Skills

Organisation

Communication

Multi-tasking

GDPR/confidential handling

Adaptability

Education

GCSE level education

Job description

Havering Council is seeking a Service Administrator to support the Safeguarding and Corporate Parenting Service in Romford. You will manage communications, organise diaries, coordinate meetings, and maintain accurate records to ensure smooth service delivery.

The role requires excellent organisation, discretion, and the ability to work with senior managers across the council. Flexibility is valued with hybrid and remote working options, and a strong focus on contributing to high-quality services