Service Administrator (Community Paediatrics)

TN United Kingdom; Exeter; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Service Administrator to support a team of Specialist Community Paediatricians. In this full-time role, you will ensure efficient administrative services, maintain medical records, and contribute to service improvements. The ideal candidate will possess strong organizational and communication skills, thrive in a multidisciplinary team, and be committed to delivering high-quality service. Join a supportive environment where your contributions will help shape healthcare services and make a difference in the community.

Benefits

Staff Discounts

NHS Pension Scheme

Cycle to Work Scheme

Car Lease Schemes

Salary Sacrifice Options

Flexible Working Schemes

Access to Occupational Health Services

Paid Annual Leave

Comprehensive Wellbeing Activities

Qualifications

• Experience in administrative or secretarial roles, ideally in healthcare.
• Strong organizational skills and ability to prioritize tasks.

Responsibilities

• Provide comprehensive administration support to the Paediatric team.
• Maintain medical records and ensure documentation quality.

Skills

Administrative Experience

Communication Skills

Organizational Skills

Teamwork

Empathy

Education

Relevant Qualification

Tools

EPIC

Job description

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Service Administrator (Community Paediatrics), Exeter

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Client:

Royal Devon and Exeter NHS Foundation Trust

Location:

Exeter, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2ec55e2f35bc

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Role Summary

• To provide a full and efficient Administrative Service to the Clinical and wider administrative team. This will include ensuring that all documentation is produced to an excellent standard.
• To work with the team to ensure adequate cover is in place during periods of leave.
• To maintain medical records in EPIC and other systems in line with Royal Devon University Healthcare NHS Foundation Trust policies.
• To assist other Administrators and members of the Admin team in the achievement of a quality service.
• To contribute to NHS service improvement by participating fully in new projects and developments such as service redesign work.

About the Role

For more information on the Job Description and Responsibilities, please click the link below.

More detail about the role

Following the promotion of the existing postholder, an opportunity has become available for an experienced Administrator or secretary to join our community Paediatric team as a FULL TIME Service Administrator. Based in Church Lane, on the Royal Devon and Exeter, Wonford campus, the post holder will join an established team to provide comprehensive administration support to a team of Specialist Community Paediatricians.

The post holder will have a range of administrative or secretarial experience, ideally in a Healthcare environment; however, we welcome applicants from other sectors who feel they have relevant transferable skills.

Working in a busy and sometimes demanding job, within a supportive team, they must be a good team player and enjoy working within a Multidisciplinary team. We are looking for someone who is articulate, has excellent communication and interpersonal skills with the ability to prioritise competing workstreams. You should also have strong administrative experience, organisational skills, and the ability to work without direct supervision.

As the post deals with patients, relatives, and Healthcare professionals, applicants must have an empathetic and efficient telephone manner.

Working Pattern: hours per week. This would ideally be worked over four days; however, other patterns may be considered.

For further information please contact: Robert Boyd, Admin Line Manager on style="margin:0px;font-size:inherit;padding:5px 0px;"> As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status, including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close the vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern, and Mid Devon, we have a workforce of over , staff, making us the largest employer in Devon. Our core services, which we provide to more than , people, cover more than 2, square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist, and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies, and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do; click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family-friendly policies.

If you are starting out in the NHS, you’ll start with days paid annual leave (plus bank holidays), rising to days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities, and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree, or leadership qualifications. Or it might include days off to study, engage in CPD, or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness, and leisure options, and you can spread the cost of technology and home appliances from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED-rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.