Service Administrator (Community Paediatrics)

Rdehospital; Exeter; On-site; GBP 24,000 - 26,000; Full time

Job summary

An exciting opportunity has arisen for a dedicated Service Administrator to join a dynamic community paediatric team. This role involves providing essential administrative support, maintaining medical records, and ensuring high standards of documentation. The ideal candidate will possess strong organizational and communication skills, thrive in a busy environment, and contribute to service improvements. Join a supportive team in a rewarding healthcare setting, where your contributions will help shape vital services for the community. Embrace a fulfilling career with opportunities for professional development and a commitment to work-life balance.

Benefits

27 days annual leave plus bank holidays

Access to occupational health services

Staff discounts on shopping

NHS Pension scheme

Cycle to work scheme

Car lease schemes

Salary sacrifice options for childcare

Qualifications

• Experience in administrative roles, preferably in healthcare.
• Ability to work in a multidisciplinary team and manage competing priorities.

Responsibilities

• Provide comprehensive administrative support to the community paediatric team.
• Maintain medical records and assist in service improvement projects.

Skills

Administrative Experience

Communication Skills

Organizational Skills

Interpersonal Skills

Education

Relevant Administrative Qualification

Tools

EPIC System

Job description

Vacancies Service Administrator (Community Paediatrics)

Role Summary

• To provide a full and efficient Administrative Service to the Clinical and wider administrative team. This will include ensuring that all documentation is produced to an excellent standard.
• To work with the team to ensure adequate cover is in place during periods of leave.
• To maintain medical records in EPIC and other systems in line with Royal Devon University Healthcare NHS FoundationTrust policies.
• To assist other Administrators and members of the Admin team in the achievement of a quality service.
• To contribute to the NHS service improvement by participating fully in new projects and developments such as service redesign work.

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

Following the promotion of the existing postholder, an opportunity has become available for an experienced Administrator or secretary to join our community Paediatric team as a FULL TIMEService Administrator. Based in Church Lane, on the Royal Devon and Exeter, Wonford campus, the post holder will join an established team to provide comprehensive administration support to a team of Specialist Community Paediatrician.

The post holder will have a range of administrative or secretarial experience, ideally in a Healthcare environment; however, we welcome applicants from other sectors who feel they have relevant transferable skills.

Working in a busy and sometimes demanding job, within a supportive team, they must be a good team player and enjoy working within a Multidisciplinary team. We are looking for someone who is articulate, has excellent communication and interpersonal skills with the ability to prioritise competing workstreams. You should also have strong administrative experience, organisational skills and the ability to work without direct supervision.

As the post deals with patients, relatives, and Healthcare professionals, applicants must have need to have an empathetic and efficient telephone manner.

Working Pattern: 37.5 hours per week. Monday to Friday This is a full time role.

Interview Date:Tuesday 20th May 2025

For further information please contact: Robert Boyd, Admin Line Manager on [e-mail]

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trustand Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

Service Administrator (Community Paediatrics)

• Salary Band 3: £24,625 - £25,674 per annum pro rata
• Frequency Annual
• Vacancy Reference 185-1341-10443
• Contract Type Permanent
• Closing Date 11 May, 2025
• Job Category Administration