Service Administrator & Aftersales Coordinator

(function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f; Rugby; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading company in Rugby is seeking a Service Administrator & Aftersales Coordinator for a full-time, temporary-to-permanent role. The position offers a salary between £28,000 and £32,000 per year, and involves managing returns, liaising with clients and suppliers, and handling aftersales queries. The role is office-based and requires strong administrative and customer service skills.

Benefits

Great benefits package

Holiday purchase scheme (once permanent)

Annual discretionary bonus (once permanent)

Health portal (once permanent)

Qualifications

• Administrative experience in a similar role.
• Excellent customer service skills.

Responsibilities

• Managing warranty and non-warranty returns.
• Liaising with customers, suppliers, and freight forwarders.
• Handling aftersales queries related to products and shipments.

Skills

Customer service

Administrative experience

Job description

Monday-Thursday 8:30AM-5:30PM & Friday 8:30AM-1PM

Do you have experience in Service Administration?

Do you have experience dealing with Aftersales?

If you have experience in both areas, then this could be the job for you!

Here at SolviT, we have an exciting opportunity working with one of our clients based in Rugby as a Service Administrator & Aftersales Coordinator. This is a full-time, temporary-to-permanent role earning £28,000-£32,000 per year DOE, and it is fully office-based. You will be involved in, but not limited to, managing warranty and non-warranty returns, liaising with customers, suppliers, freight forwarders, couriers, and more. You will also handle aftersales queries related to products, shipments, and invoicing.

If you have experience with any of these areas, APPLY NOW!

What do I get?

• £28,000-£32,000 per year DOE
• Full-time, temporary-permanent role
• Friendly and supportive team
• Great benefits package
• Holiday purchase scheme (once permanent)
• Annual discretionary bonus (once permanent)
• Health portal (once permanent)

What will I be doing?

• Managing all company travel arrangements
• Handling ad hoc duties and telephone inquiries
• Ensuring reports and assessments are completed and stored
• Updating reports
• Liaising with stores and procurement

What do I need?

• Administrative experience in a similar role (shipping experience is desirable)
• Excellent customer service skills

Applying is easy: just submit your CV clearly showing relevant experience, and we will be in touch.