Service Administrator

Royal Devon University Healthcare NHS Foundation Trust; Wonford; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

27 days annual leave plus bank hols

NHS Pension scheme

Cycle to work scheme

Flexible working schemes

Blue Light Card discounts

Onsite nursery / salary sacrifice

Job summary

The Royal Devon University Healthcare NHS Foundation Trust is seeking an experienced secretary or administrator to join the Ophthalmology Department at the Wonford site. The post holder will provide comprehensive administration support for patients and the clinical team, prioritising workload and maintaining accuracy in a busy environment.

The role requires good communication and organisation, with visits to the department welcomed.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to prioritise workload in a busy department.
• Experience in healthcare administration preferred.
• Articulate and proactive with strong organisational skills.

Responsibilities

• Provide comprehensive administrative support to patients and the clinical team.
• Manage appointments, data entry and correspondence within Ophthalmology.
• Support the department with filing, typing and diary management.
• Assist with arranging visits and support for clinic activities.

Skills

Communication skills

Organisational skills

Team player

Prioritisation under pressure

Education

Healthcare administration qualification (desirable)

Tools

MS Office

Hospital admin systems (EPAS/EPR)

Job description

More detail about the role: An exciting opportunity has become available for an experienced secretary or administrator to join our team as a Service Administrator. Based within the Ophthalmology Department on the main Royal Devon and Exeter Wonford site, the post holder will join an established team to provide comprehensive administration support for our patients and clinical team. The successful candidate must be highly motivated with excellent communication skills, enjoy working within busy team, able to prioritise their workload and can work well under pressure. We are looking for someone who is articulate, has excellent communication and interpersonal skills with the ability to prioritise their own workload. You will need to enjoy the challenge of working as part of a busy team yet have the ability to use your own initiative to meet the changing needs of the department.

The post holder will need to have a range of administrative experience, ideally in a secretarial role or within a Healthcare environment. If you feel you would be able to meet the demands of this challenging and rewarding role, Visits to the department are welcome and encouraged.

Working Pattern: Monday, Wednesday and Thursday. Hours to be confirmed.

Interview Date: To Be Confirmed.

Please note, this is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity.

For further information please contact: Karen Levy, Team Leader on [e-mail]

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

• funding for a care certificate, a degree or leadership qualifications.
• days off to study, engage in CPD or rotational placements to help you hone your skills.
• 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
• access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
• Looking after you is important to us.
• We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme.

These are just a few of the benefits available if the role is something you are interested in,