Service Administrator

SF Partners; Sutton-in-Ashfield, Greater London; On-site; GBP 26,000 - 30,000; Full time

Job summary

SF Partners are recruiting a Temporary Service Administrator to join a busy service department in Sutton-in-Ashfield. The role is temporary with a view to permanent, full-time, Monday to Friday, office-based, with an immediate start.

Salary is £26,000 - £30,000 depending on experience. The ideal candidate will have administration or coordination experience, preferably in a service-led, technical or operational environment, and be comfortable handling quotations and customer enquiries.

Qualifications

• Experience in administration, service administration or coordination.
• Experience in service-led or technical environments is preferred.
• Roles include handling customer enquiries and quotations.
• Comfortable with technical information and internal systems.
• Strong attention to detail and organisational skills.

Responsibilities

• Managing incoming customer enquiries via telephone and email
• Preparing and issuing customer quotations
• Supporting day-to-day administration of the service department
• Liaising with customers regarding service requirements and ongoing work
• Coordinating with internal operational and technical teams
• Maintaining accurate customer, job and service information on internal systems
• Monitoring ongoing work and communicating relevant information
• Providing general administrative support to ensure efficient department operation

Skills

Administration

Coordination

Customer communication

Quotation preparation

Tools

Microsoft Office

Job description

Temporary Service Administrator

Sutton-in-Ashfield£26,000 - £30,000 depending on experienceTemporary with a view to permanentFull-time, Monday to FridayOffice-basedImmediate start available

SF Partners are currently recruiting for a Temporary Service Administrator to join a busy and established service department based in the Sutton-in-Ashfield area.

This is an excellent opportunity for an experienced administrator who enjoys working in a fast-paced, customer-focused environment. Previous experience within a service, technical, engineering, maintenance or operational environment would be particularly beneficial.

The Role

• Managing incoming customer enquiries via telephone and email
• Preparing and issuing customer quotations
• Supporting the day-to-day administration of the service department
• Liaising with customers regarding service requirements and ongoing work
• Coordinating with internal operational and technical teams
• Maintaining accurate customer, job and service information on internal systems
• Monitoring ongoing work and ensuring relevant information is communicated effectively
• Providing general administrative support to help ensure the department operates efficiently

About You

• Has previous administration, service administration or coordination experience
• Ideally has worked within a service-led, technical, engineering, maintenance or similar environment
• May have previously worked as a Service Administrator, Service Coordinator, Service Advisor, Technical Administrator or similar
• Is confident communicating with customers by telephone and email
• Has experience preparing quotations or processing customer requirements
• Is comfortable working with technical information
• Has strong attention to detail and good organisational skills
• Can manage multiple priorities in a busy environment
• Is confident using internal systems and Microsoft Office

This is a fully office-based position in the Sutton-in-Ashfield area, offering an immediate start and the potential to become permanent for the right person.

Salary: £26,000 - £30,000 depending on experience.

If you have a strong administrative background and experience supporting a busy service, technical or operational team, we'd love to hear from you.