Service Administrator

Marshall Motor Group; Fareham; Sur place; GBP 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Life assurance

Pension scheme

Discounts on servicing and more

Exclusive perks

Referral bonuses

Résumé du poste

Marshall Mercedes-Benz Truck + Van Fareham is seeking a proactive Service Administrator to join its busy Aftersales team. The role centers on delivering first-class administrative support for a premium commercial vehicle brand, coordinating with Service Advisors and Technicians.

Full-time, 45 hours per week, with a strong benefits package. Based in Fareham, you will contribute to a professional, customer-focused environment and have opportunities for career development within Marshall Motor

Qualifications

• Experience in an administration role; dealership experience is desirable but not essential.
• Good Microsoft Office skills and attention to detail.
• Well-organised, calm under pressure, and focused on delivering excellent service both internally and externally.
• Positive, eager to learn, and ready to make a real impact as part of the team.

Responsabilités

• Ensure all service department admin tasks are completed accurately and in a timely manner.
• Contribute to marketing activity for products and services and maintain relationships with internal and external stakeholders.
• Stay on top of workload through careful planning and time management, maintaining a positive and professional approach.

Connaissances

Customer service

Organization

Attention to detail

Calm under pressure

Outils

Microsoft Office

Description du poste

About The Role

Service Administrator

Marshall Mercedes-Benz Truck + Van Fareham

• Basic Salary £30,783 | 25 days' annual leave + bank holidays (increases with service)
• Life assurance & pension scheme
• Discounts on car servicing, purchase & more
• Access to exclusive shopping and lifestyle perks.
• Full-time | 45 hours per week

Keep Our Aftersales Operation Running at Its Best

Are you an organised and customer-focused administrator looking for your next challenge? Do you thrive in a fast-paced environment where no two days are the same?

At Marshall Mercedes-Benz Truck & Van Fareham, we're looking for a proactive Service Administrator to become an integral part of our busy Aftersales team. This is a fantastic opportunity to join one of the UK's leading automotive retail groups, supporting a premium commercial vehicle brand while developing your career within a supportive and professional environment.

As the backbone of our service department, you'll play a key role in ensuring our customers receive a first-class experience from start to finish. Working closely with Service Advisors, Technicians and the wider Aftersales team, you'll help keep our workshop operating efficiently while delivering exceptional administrative support.

In this role:

• You’ll ensure all service department admin tasks are completed accurately and in a timely manner.
• You’ll contribute to marketing activity for products and services and maintain relationships with internal and external stakeholders.
• You’ll stay on top of your workload through careful planning and time management, always maintaining a positive and professional approach.

We're looking for:

• Someone with previous experience in an administration role; dealership experience is desirable but not essential.
• Someone with good Microsoft Office skills and attention to detail.
• Someone who is well-organised, calm under pressure, and focused on delivering excellent service both internally and externally.
• Most importantly, someone who’s positive, eager to learn, and ready to make a real impact as part of our team

About us:

At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of the Constellation Automotive Group, home to some of the most well‑known brands in the automotive industry, including webuyanycar, cinchand BCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred around integrity,respectandinnovation.

We want to hear from people with a customer‑centric, can‑do attitude who are ready to drive their career – and our company – forward.

What will we offer you for your commitment to us?

• Full tailored training:We will provide a selection of digital learning, some chosen by us to prepare you in the best possible way for your role, as well as some chosen by you for your continued development.
• Career development:Ongoing manufacturer training and development pathways across the Group.
• Financial security:Life insurance, contributory pension.
• Exclusive perks:Discounts and rewards via a dedicated employee platform.
• Referral bonuses:Up to £2,000 for successful referrals.

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.