Service Administration Officer

Creative Support; Harrow; On-site; GBP 29,000 - 36,000; Full time

Job summary

Creative Support in London is seeking an Administrator to join our not-for-profit health and social care team. Based at Klute Apartments in Harrow, you'll provide administrative and operational support across 12 Extra Care and Supported Living services spanning Brent, Harrow and Bromley.

You will maintain client files, assist managers, take minutes, support audits, set up training facilities, and help with data input using Word, Excel and Outlook.

Qualifications

• Excellent attention to detail and ability to multi-task to meet deadlines.
• Proficient in data entry and documentation.
• Strong written and spoken English required.
• Experience with Word, Excel and Outlook is essential.

Responsibilities

• Maintain client and staff files to CQC standards.
• Take minutes at meetings including HR investigations.
• Support internal audits and spot checks.
• Assist in setting up local training facilities.
• Provide administrative support across services.

Skills

Attention to detail

Multitasking

Data entry

Teamwork

Initiative

Independent working

Verbal English

Written English

Tools

MS Word

Excel

Outlook

Job description

£14.80 per hour

Brent, Greater London

Full-Time

An exciting opportunity has arisen to join our not-for-profit organisation as an Administrator. We are looking for a highly motivated, organised and proactive individual to join our expanding London team, providing administrative and operational support to our 12 Extra Care and Supported Living services spanning Brent, Harrow and Bromley. The role will be based at Klute Apartments in Harrow, but the role holder will be regularly visiting all the services in Brent and Harrow, with travel to Bromley required on occasions.

You will provide efficient support to services dedicated to supporting adults with learning disabilities, as well as older people with a range of support needs. You will also work closely with the Area Manager in line with the needs of the organisation. An excellent standard of verbal and written English is essential as well as an interest in working in the not-for-profit/health and social care sector.

Duties Will Include (but Are Not Limited To)

• Maintaining the client files in line with CQC standards including creating and updating staff files and documentation.
• Assisting Registered Managers with additional administration support during and prior to CQC and Local Authority inspections.
• Taking minutes at a variety of different meetings (including HR investigations and disciplinary hearings).
• Providing support to managers to complete internal audits and spot checks when required.
• Assisting in setting up local training facilities.
• Getting involved in client activities when required.

The role requires an individual with excellent attention to detail as well as the ability to multi-task to complete competing deadlines. The skills to accurately input data onto databases, minute meetings and use Microsoft Word, Excel and Outlook are essential. You will enjoy working as a team as well as using your initiative and working independently.

37.5 hours per week (Monday to Friday: 9am to 5pm – subject to change depending on the needs of the service).

You will receive visible and supportive management from our team and the opportunity to gain valuable experience in the health and social care and not-for-profit sector in this fulfilling and varied role. This role will suit someone with loads of gumption and enthusiasm who relishes a new challenge each day. Creative Support is an Investors in People, Stonewall Diversity Champion and equal opportunities employer, committed to delivering local high-quality care through a well-established and supported local work force.

We welcome the opportunity to have a chat about the role so please contact Laura Newcombe, Area Manager on 07425 629 800 or email [e-mail]

Vacancy Reference Number: 90620

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS