Extra Care Team Manager

Creative Support; Greater London; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Probationary bonus

Pension contributions

28 days Annual Leave

Company paid enhanced DBS

Job summary

Creative Support is seeking a warm, compassionate and proactive leader to provide person-centred care and support to our services users in Brent, London. You will oversee three Extra Care services and collaborate with Social Services to ensure high care standards and empowering service delivery.

Previous management experience with older people, dementia or memory loss is essential. A Diploma in Social Work, RMN/RGN or NVQ 4/5 is preferred; degree-level study is welcomed.

Qualifications

• Must have previous practitioner or management experience in services for older people, dementia, or memory loss.
• A warm, person-centred and respectful approach is essential.
• Ideally holders of a professional qualification (e.g. Diploma in Social Work, RMN/RGN, NVQ 4/5) and/or degree level/post-graduate qualification.

Responsibilities

• Provide leadership and oversee the operational management for three Extra Care services.
• Collaborate with Social Services and stakeholders to ensure high care standards.
• Deliver an empowering service that supports client independence and family involvement.
• Willingness to work two shifts per week and weekends when required.

Skills

Leadership

Empathy

Team management

Communication

Education

Diploma in Social Work

RMN/RGN

NVQ 4/5

Degree or post-graduate qualification

Job description

Up to £40,000 per annum

Brent, London

Full-Time

Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?

Creative Support is a not-for-profit organisation which provides high quality, person-centred support to people with physical disabilities, learning disabilities, mental health needs and dementia. The support we offer is tailored to the individual client’s needs and encourages independence and community engagement.

We are seeking a warm, compassionate and proactive leader to provide person-centered care and support to our services users. You will be based in vibrant, multi-cultural Brent and support with the operational management for three of Extra Care services – Beechwood Court (Wembley), Tulsi House (Sudbury) and Harrod Court (Kingsbury). Clients that draw on care may have dementia, mental health needs, physical disabilities, learning disabilities and complex health needs. All three services focus on providing integrated, holistic care and support to older people with care and support needs.

You will collaborate with the Social Services and other stakeholders to ensure that the highest care standards are met. You will ensure an empowering service which meets the needs of our clients and works with their families and friends to promote a positive atmosphere. The ability to work in an empathic and holistic way to maintain client orientation and independence is essential. You must be flexible, energetic and reliable. We are a local provider employing a diverse team of over 100 well-supported staff to deliver great services.

You must be willing to embrace all aspects of the role including, but not limited to, providing support with dignified personal care and domestic tasks, and supporting individuals to access work, education and social opportunities. We value the personal skills and interests you bring to the role and to the lives of the people we support, such as, sports and outdoor pursuits, creative arts, music, and cooking to name but a few. You will do at least two shifts per week on the rota working directly with clients. Whilst most hours will be delivered during the week days, you will be expected to work on weekends when required.

Previous practitioner or management experience in services for older people, people with dementia and memory loss is essential, alongside a warm, person-centered and respectful approach. You should ideally have a relevant professional qualification (e.g. Diploma in Social Work, RMN/RGN, NVQ 4/5) and/or a degree level or post-graduate qualification.

Vacancy Reference Number: 91676

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.