Extra Care Team Manager

Creative Support; Dover; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

probationary bonus

pension contributions

33 days Annual Leave

company paid enhanced DBS

Job summary

Creative Support in Hoxton, London, is seeking a warm, compassionate and proactive leader to provide person-centred care and operational management for 13 supported living flats. You will be based in a vibrant, multicultural Hoxton and work to ensure high care standards in collaboration with Social Services.

You will empower residents, promote independence, and support with personal care, domestic tasks, and access to work, education, and social opportunities.

Qualifications

• Previous practitioner or management experience in services for older people, people with dementia and memory loss is essential.
• Diploma in Social Work, RMN/RGN, NVQ 4/5 and/or a degree-level or post-graduate qualification are desirable.
• Creative Support emphasises continuous professional development and opportunities for training.

Responsibilities

• Provide operational management and quality of service for the 13 flats.
• Collaborate with Social Services and stakeholders to meet high care standards.
• Deliver an empowering, person-centred service while maintaining client independence.
• Support with dignified personal care and domestic tasks, and help residents access work, education and social opportunities.

Skills

Leadership

Empathy

Person-centered care

Communication

Education

Diploma in Social Work

RMN/RGN

NVQ 4/5

Degree or postgraduate qualification

Job description

Up to £38,000 per annum

Hoxton, Tower Hamlets

Full-Time

We are seeking a warm, compassionate and proactive leader to provide person-centered care and support to our 13 services users. You will be based in vibrant, multi-cultural Hoxton and be responsible for the operational management and quality of the service, consisting of 13 one-bedroom flats.

You are expected to collaborate with the Social Services and other stakeholders to ensure that the highest care standards are met. You will ensure an empowering service which meets the needs of our clients and works with their families and friends to promote a positive atmosphere. The ability to work in an empathic and holistic way to maintain client orientation and independence is essential. You must be flexible, energetic and reliable. We are a local provider employing a diverse team of over 100 well-supported staff to deliver great services.

You must be willing to embrace all aspects of the role including, but not limited to, providing support with dignified personal care and domestic tasks, and supporting individuals to access work, education and social opportunities. We value the personal skills and interests you bring to the role and to the lives of the people we support, such as, sports and outdoor pursuits, creative arts, music, and cooking to name but a few.

Previous practitioner or management experience in services for older people, people with dementia and memory loss is essential, alongside a warm, person-centered and respectful approach. You should ideally have a relevant professional qualification (e.g. Diploma in Social Work, RMN/RGN, NVQ 4/5) and/or a degree level or post-graduate qualification. Creative Support is committed to your continuous professional development and you will have the opportunity to discuss your training and development needs with us.

We will be very pleased to arrange an informal meeting or telephone discussion with you to discuss this rewarding post – please contact Deepika Thapa, Area Manager on 07580 707 215

Vacancy Reference Number: 94057

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework.

Benefits

• probationary bonus
• pension contributions
• 33 days Annual Leave
• company paid enhanced DBS

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.