Server Infrastructure Analyst

ESPO Trading Limited; East Midlands; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A local council in East Midlands is seeking a Server Support Analyst to provide implementation and support for their IT infrastructure. The ideal candidate should have experience with Windows Server and Microsoft System Centre products, along with skills in customer service and ITIL processes. This role offers hybrid working arrangements and is crucial for maintaining operational effectiveness within the council. If you meet the qualifications and are passionate about making a difference, we encourage you to apply.

Benefits

Generous pension scheme

Great leave entitlement

Competitive pay

Innovative and inclusive work culture

Qualifications

• Knowledge and experience of deploying Windows Server across physical and virtual environments.
• Some experience of using Microsoft System Centre suite products.
• Experience with either Microsoft Hyper-V or VMWare ESXi hypervisors.
• Knowledge of the Microsoft cloud ecosystem and ITIL processes.
• Ability to prioritize work and produce clear communications.
• Willingness to work outside of core hours when required.

Responsibilities

• Provide enterprise-level implementation and support for IT infrastructure.
• Coordinate tasks ensuring systems admin is completed per schedule.
• Maintain excellent documentation and operational standards.

Skills

Windows Server Administration

Microsoft System Centre Suite

VMWare vCentre

Microsoft Hyper-V

Cloud Ecosystem Knowledge

ITIL Service Delivery

Customer Service Skills

Prioritization Skills

Written and Verbal Communication

Ability to Work Under Pressure

Job description

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Hybrid Worker

Salary: Starting Salary is £40,777 (Level one) rising to £44,075 (Level four) per annum (pro-rata for part-time)

Location:Loxley House, Station Street, Nottingham. NG2 3NG

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

The Server Support Analyst is a member of the Infrastructure Team. They provide specialist enterprise-level implementation, maintenance and support to the Council's IT infrastructure, supporting environments such as Microsoft Hyper-V and VMWare vCentre and using tools such as the Microsoft System Centre suite. The analysts coordinate tasks with appropriate functions around the organisation and suppliers to ensure that systems administration tasks are completed to schedule and in line with ITIL standards, ensuring good practices, excellent documentation and high standards of operational effectiveness are implemented.

About You

The ideal candidate will have:

• Knowledge and experience of deploying, administering and supporting Windows Server across physical and virtual environments.
• Knowledge and some experience of working with at least one Microsoft System Centre suite products: VMM, SCOM, SCECM, SCOR
• Experience of working with either Microsoft Hyper‑V or VMWare ESXi hypervisors
• Knowledge and some experience of working with the Microsoft cloud ecosystem and knowledge of ITIL Service Delivery and Change Management processes
• Understanding of customer service, ownership and feedback in the context of systems support, upgrades and change management.
• The ability to prioritise work and deliver results in a pressurised environment, balancing conflicting demands to achieve acceptable outcomes and the ability to produce clear written and verbal communications and to update systems and databases accurately.
• The ability to enhance technical skills through personal development and formal training courses.
• The willingness to work outside of core working hours as required.

This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, is an essential requirement for the role.

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiriesplease contact Jim Christie, Server Support Manager, by email at Email Address

Closing Date: 9th January 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: w/c 19th or w/c 26th January 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.