Sensory Support Officers

Bid Services; United Kingdom; Remote; GBP 24,000 - 29,000; Part time

Job summary

Bid Services in Cumbria are seeking two dedicated Sensory Support Officers to deliver a high-quality service to Deaf, Hard of Hearing or hearing loss service users. You will provide technical equipment advice and assess needs, ensuring safe and respectful support.

Key tasks include risk assessment, safeguarding, signposting to services, arranging appointments in homes or community venues, and promoting the BID mission and values.

Qualifications

• Strong interpersonal and communication skills.
• Knowledge of risk assessment and risk management.
• Understanding of safeguarding procedures and data protection regulations.
• Commitment to continuous personal development and training.
• Ability to work with Deaf, Hard of Hearing individuals.

Responsibilities

• Conduct assessments and provide technical equipment advice while addressing risk management and safeguarding.
• Offer information and guidance on benefits, housing, income maximisation and related support needs.
• Refer individuals to other agencies when required.
• Coordinate service user appointments re-equipment/advice in homes or community venues.
• Attend drop-ins when required.
• Adhere to organisational policies while promoting BID mission and values.

Skills

Interpersonal skills

Communication skills

Risk assessment

Safeguarding procedures

Confidentiality / data protection

Job description

Cumbria – Cumberland/Westmoreland & Furness

£26,140 pro-rata per annum

Part-time, 30 hours per week

Contract:Permanent
Closing date:Flexible
Interview date:TBC

If you are passionate about making a difference, we would love to hear from you!

We are looking for dedicated and professional Sensory Support Officers (x2) to join our team, to deliver a high-quality service to our service users who are Deaf, Hard of Hearing or have Hearing Loss in Cumbria ensuring the best support and advice on technical equipment is provided to meet their individual needs.

• Conduct assessments, provide technical equipment and general advice while maintaining professionalism and understanding risk management, safeguarding issues, and legislation.
• Offer information and guidance in regard to issues related to the service users/families when needed.i.e. benefits, housing, income maximisation, support etc
• Referring individuals on to other agencies when required
• Proactively guide users to appropriate resources when required
• Coordinate service user appointments re-equipment/advice and guidance either in the individuals accommodation or community venue
• Attend “drop ins” when required
• Adhering to Organisational policies while promoting the BID mission statement and core values.

To be successful for this post:

• Strong interpersonal and communication skills
• Knowledge of risk assessment and risk management
• Understanding of relevant legislation and safeguarding procedures
• Ability to maintain confidentiality and adhere to data protection regulations
• Commitment to continuous personal development and training

If you are Deaf, we welcome applications in BSL.