Sensory Equipment Officer

Bid Services; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

Bid Services is seeking a dedicated Sensory Equipment Officer to provide high-quality support to Deaf and Hard of Hearing individuals in Cumbria. This role involves conducting assessments, giving technical advice, and managing user appointments to ensure clients receive the best equipment and service tailored to their needs. Applicants should possess strong interpersonal skills, knowledge of risk management, and a commitment to continuous development. This is a permanent position offering flexible closing and interview dates.

Qualifications

• Strong interpersonal and communication skills are essential.
• Knowledge of risk assessment and risk management required.
• Understanding of relevant legislation and safeguarding procedures expected.
• Ability to maintain confidentiality and adhere to data protection regulations is crucial.
• Commitment to continuous personal development and training necessary.

Responsibilities

• Conduct assessments and provide technical equipment advice.
• Guide users to resources and manage stock control.
• Coordinate service user appointments and follow-up reviews.
• Offer technical advice and stay updated with industry developments.

Skills

Interpersonal and communication skills

Knowledge of risk assessment and risk management

Understanding of safeguarding procedures

Commitment to continuous personal development

Job description

Contract: Permanent
Closing date: Flexible
Interview date: TBC

We are looking for a dedicated and professional Sensory Equipment Officer to join our team, to deliver a high-quality service to our service users who are Deaf, Hard of Hearing or have Hearing Loss in Cumbria- South Lakeland ensuring the best support and advice on technical equipment is provided to meet their individual needs.

As part of the role, key responsibilities:

• Conduct assessments and provide technical equipment advice while maintaining professionalism and understanding risk management, safeguarding issues, and legislation.
• Proactively guide users to appropriate resources and manage stock control.
• Coordinate service user appointments with installation and repair services, conduct follow-up reviews, and reassess needs as required.
• Offer technical advice, stay updated with industry developments, attend relevant events, and adhere to organisational policies while promoting the BID mission statement and core values.

To be successful for this post:

• You will have strong interpersonal and communication skills
• You will have knowledge of risk assessment and risk management
• Have an understanding of relevant legislation and safeguarding procedures
• Have the ability to maintain confidentiality and adhere to data protection regulations
• You will have a commitment to continuous personal development and training