Senior Waiter/ Waitress

Colbert Team; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A popular restaurant group in Greater London is seeking a Senior Waiter to lead restaurant operations from breakfast to dinner. The ideal candidate will provide attentive customer service and foster guest loyalty, ensuring the highest standards and warm experiences. Join a diverse team that promotes from within and offers generous benefits, including discounts across restaurants and access to wellness programs. This role is perfect for someone passionate about hospitality and eager to grow in a vibrant environment.

Benefits

Generous discount across restaurants

Team-led incentive earning up to £100

Enhanced maternity and paternity leave

Access to mental health counselling

Advance access to earned wages

Unique training calendar including masterclasses

Qualifications

• Experience in a fast-paced restaurant environment is essential.
• Ability to provide exceptional customer service and foster loyalty.
• Strong communication skills for collaborating with various departments.

Responsibilities

• Oversee restaurant operations from breakfast to dinner.
• Provide knowledgeable responses to guests’ inquiries.
• Deliver attentive and personalized service to ensure a warm experience.

Skills

Customer service excellence

Attention to detail

Team collaboration

Adaptability

Education

Experience in hospitality

Job description

Inspired by the great boulevard cafés of Paris, Colbert is an informal neighbourhood restaurant on Sloane Square.

At The Wolseley Hospitality Group,We create Places where People feel they Belong.

Why work with us as a Senior Waiter?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

The role of a Senior Waiter:

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurants comprises The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.