Senior Waiter: Elevate Guest Experience & Hospitality

Fire & Vine Hospitality; Liverpool; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

50% food discount

Apprenticeship opportunities

Cycle to work

Wellbeing platform

Career progression

Staff meals

Job summary

GAUCHO Liverpool is seeking an experienced Senior Waiter to join our team. You will deliver outstanding hospitality, upsell GAUCHO products, and act as a GAUCHO ambassador.

Staff benefits include 50% off food, apprenticeship opportunities, cycle-to-work, wellbeing platform, and career progression. Key responsibilities include working with the restaurant team to create a memorable guest experience, maintaining product knowledge, driving sales, and ensuring smooth service on every shift.

Qualifications

• Demonstrate warmth, empathy and genuine hospitality toward guests and colleagues.
• Be a positive role model to the team.
• Work well within a fast-paced environment.
• Be approachable and well-mannered.
• Be professional and respectful at all times.

Responsibilities

• Work with the restaurant team to offer an unforgettable GAUCHO experience through heightened hospitality.
• Be the face of GAUCHO and demonstrate service excellence following GAUCHO standards.
• Strengthen product knowledge to guide guests with menu choices.
• Support management to maximise sales by driving covers and average spend per head.
• Ensure all orders are received and processed accurately and professionally.
• Help maintain a clean and organised restaurant at all times.

Skills

Hospitality

Team player

Guest care

Job description

GAUCHO Liverpool is seeking an experienced Senior Waiter to join our team. You will deliver outstanding hospitality, upsell GAUCHO products, and act as a GAUCHO ambassador.

Staff benefits include 50% off food, apprenticeship opportunities, cycle-to-work, wellbeing platform, and career progression. Key responsibilities include working with the restaurant team to create a memorable guest experience, maintaining product knowledge, driving sales, and ensuring smooth service on every shift.