Senior Visitor Experience Lead for Immersive Events

National Trust; Reading; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Substantial pension scheme up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Job summary

The National Trust Thames Valley Group is seeking a Senior Visitor Experience Officer to develop and deliver engaging visitor experiences across Basildon Park, Greys Court and Nuffield Place in Reading area.

You will work with the Visitor Experience team to create audience-led events, programmes and memorable experiences while supervising volunteers and supporting weekend duty patterns.

Qualifications

• Experience devising and running activities to inspire and engage people.
• Strong communication and relationship-building across teams and partners.
• Ability to interpret collections of art and objects for diverse audiences.
• Well-organised with the ability to work at pace and meet deadlines.
• Comfortable supervising volunteers and working with staff and visitors.

Responsibilities

• Develop projects, events and experiences for a wide range of visitors.
• Collaborate with the Visitor Experience team; manage creative projects and programmes.
• Join the duty management team and work regular weekend days.
• Travel between Basildon Park, Greys Court and Nuffield Place as needed.
• Talk to visitors and supervise volunteers where required.

Skills

People skills

Event planning

Public speaking

Team collaboration

Customer service

Volunteer supervision

Job description

The National Trust Thames Valley Group is seeking a Senior Visitor Experience Officer to develop and deliver engaging visitor experiences across Basildon Park, Greys Court and Nuffield Place in Reading area.

You will work with the Visitor Experience team to create audience-led events, programmes and memorable experiences while supervising volunteers and supporting weekend duty patterns.