Senior Visitor Assistant Blaise

Bristol City Council; West of England; On-site; GBP 28,000 - 29,000; Part time

Benefits offered by this job

Local Government Pension scheme

Generous annual leave

Job summary

Bristol Culture and Creative Industries is recruiting Senior Visitor Assistants to join the Visitor Experience & Operations Team. This permanent, part-time role is 18.18 hours annualised, with a pattern of 24 hours per week from 1st April to 31st December, and pro-rata hours thereafter.

You will help ensure engaging visits and the safety of visitors and staff across Bristol’s museums. Training is paid, and you will work across multiple sites including Bristol Museum & Art Gallery, M

Qualifications

• Permanent, Part Time 18.18 hours annualised contract.
• Public facing role delivering an engaging and memorable visit.
• You will support the Site Supervisor and may deputise for daily running of the team.

Responsibilities

• Deliver outstanding customer care to visitors.
• Ensure safety and security of staff, visitors, buildings and museum collections.
• Work across Bristol Museum & Art Gallery, M Shed Museum, Blaise Castle House Museum, Georgian House Museum and Red Lodge Museum as required.
• Support the Site Supervisor and manage daily running when needed.

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference VAC008732 Date posted 14/09/2026 Application closing date 29/09/2026 Location Blaise Castle - Blaise House Museum Henbury Road Henbury Bristol BS10 7QS Salary BG7: £27,709 - £29,071 pro-rata Package Blank Contractual hours 18.18 Basis Part time Job category/type Libraries, Museums and Archives Attachments Job Description.pdf Person Specification.pdf

Permanent, Part Time 18.18 hours annualised contract. Working 24 hours per week from 1 st April until 31 st December, then not working 1 st January until 31 st March but aid 18.18 all year round. The rota pattern is 10:15-16:15 Thu/Fri/Sat/Sun.

Bristol Culture and Creative Industries delivers city-wide festivals, events, exhibitions and world class museums; be a part of the City’s dynamic, vibrant and forward-thinking team. We are looking for Senior Visitor Assistants to join the Visitor Experience & Operations Team.

We are looking for individuals who will deliver an outstanding service. You will have the passion and drive to define and deliver our commitment to customer care. You will ensure the safety and security of staff, visitors, buildings and museum collections.

This is a public facing role working with our visitors to ensure they have an engaging and memorable visit at our museums.

You will also support the Site Supervisor and take operational responsibility of daily running of the team. This on occasion, includes deputising for the Site Supervisor and being responsible for opening buildings.

Visitor Experience & Operations roles include working across all our sites Bristol Museum & Art Gallery, M Shed Museum, Blaise Castle House Museum, Georgian House Museum and Red Lodge Museum as required.

The role may include manual tasks and you will be expected to undertake relevant training to support your role. Training may take place outside of contracted hours, all training is paid.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

Join us and you’ll receive an excellent rewards package including membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

Applications will be reviewed as they are received, and we reserve the right to close this vacancy early. We therefore encourage you to apply as soon as possible.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

After you have seen the job paperwork, if you have any questions or would like to find out more about the role, the team, or the application process please contact us at [e-mail]

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people, Black and racially minoritised and Disabled candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.