Senior Vice President, Wealth Services Operations Strategy

BNY Mellon; Manchester; On-site; GBP 140,000 - 180,000; Full time

Job summary

BNY Mellon seeks a Senior Vice President of Wealth Services Operations Strategy in Manchester, UK. You will guide strategic initiatives across the Servicing Group, driving policy development and process improvements while managing high-visibility programs and cross‑functional teams.

You will lead with a focus on risk management, quality assurance, and collaboration with Product and Engineering to optimize asset movement processes and systems.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Extensive years of total work experience preferred, including several years in management.
• Prior leadership and strategic planning experience required.
• Solid understanding and hands-on use of automation and AI tools.
• Experience using Microsoft Office.

Responsibilities

• Develop, improve, and implement policies and processes to maintain and exceed quality standards.
• Identify and drive process improvements to enhance stakeholder experience and efficiency.
• Lead, recruit, motivate, and develop team members to maximize performance.
• Provide training and guidance to enhance team capabilities.
• Manage high-volume, visible tasks across teams to meet deadlines in a fast-paced setting.

Skills

Leadership

Strategic planning

Process improvements

Training

Collaboration

Risk management

Education

Bachelor's degree

Tools

Automation tools

AI tools

Microsoft Office

Job description

Senior Vice President, Wealth Services Operations Strategy

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Job Description

We’re seeking a future team member for the role of Senior Vice President, WS Operations Strategy to join our Total Wealth Services Operations team. This role is located in Manchester, UK.

In this role, you’ll make an impact in the following ways:

This position is part of the Wealth Services Operations team, specifically within the Servicing Group. It is an individual contributor role reporting directly to the Group lead for Servicing. The team is responsible for client asset movement transactions involving cash and securities with a focus on risk management, compliance, and quality assurance. The team also provides valuable support to our Product and Engineering teams that support our asset movement processes and systems. The role involves management of strategic and tactical initiatives critical for the teams to achieve success. This may involve direct client engagement and extensive collaboration with various departments across Pershing/BNY, enabling strong relationships and a broad internal network.

Process Improvement & Policy Development

• Develop, improve, and implement policies and processes to maintain and exceed product/service quality standards.
• Identify, champion, and drive process improvements to enhance stakeholder experience and operational efficiency.
• Lead, recruit, motivate, and develop team members to maximize individual performance and foster effective collaboration.
• Provide training and guidance to enhance team capabilities.
• Manage high-volume and highly visible tasks collaboratively within the teams to meet deadlines in a fast‑paced setting.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Extensive years of total work experience preferred, including several years in management.
• Prior demonstrated leadership and strategic planning experience required.
• Solid understanding and hands‑on use of automation and AI tools.
• Experience using Microsoft Office.

Benefits

Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.