Senior Venue Operations & Guest Experience Lead

Daytona Motorsport; Esher; On-site; GBP 38,000 - 52,000; Full time

Job summary

Daytona Sandown Park seeks an experienced Assistant General Manager to support daily venue operations and lead teams across the business. You will work closely with the General Manager to ensure safe, professional, and memorable experiences for all guests.

The role is a full-time, permanent position based at Esher venue, requiring flexible hours including evenings and weekends. Proven leadership and strong communication are essential for success.

Qualifications

• Experience in a management, supervisory, or team leadership role.
• Strong organisational and people-management skills.
• Excellent verbal and written communication skills.
• Ability to lead by example and engage teams effectively.
• Confident, professional, customer-focused approach.

Responsibilities

• Support the General Manager in day-to-day running of the venue.
• Take responsibility for venue operations in the absence of the General Manager.
• Ensure venue is safe, operational, and presented to Daytona standards at all times.
• Support delivery of events, customer bookings, and operational activities.
• Collaborate with department managers to ensure smooth business operations.

Skills

Leadership

People-management

Operations

Customer service

Safety

Education

None

Tools

Microsoft Office

Job description

Daytona Sandown Park seeks an experienced Assistant General Manager to support daily venue operations and lead teams across the business. You will work closely with the General Manager to ensure safe, professional, and memorable experiences for all guests.

The role is a full-time, permanent position based at Esher venue, requiring flexible hours including evenings and weekends. Proven leadership and strong communication are essential for success.