Senior UX Researcher

Compare the Market; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Join Compare the Market as a Senior UX Researcher, where you'll lead innovative research strategies to influence product design and improve user experiences. You will engage diverse teams, distill insights into actionable recommendations, and advocate for evidence-based decisions, while enjoying a competitive salary and a range of employee benefits.

Benefits

Generous holiday allowance

Private healthcare

Electric car scheme

Paid development days

Wellbeing and CSR days

Qualifications

• Expertise in qualitative and quantitative research methods.
• Skilled in planning and delivering end-to-end studies.
• Ability to distil data into actionable insights.

Responsibilities

• Lead research strategies that champion user needs.
• Manage the end-to-end research process across complex initiatives.
• Collaborate with cross-functional teams to embed user insights.

Skills

Qualitative research methods

Quantitative research methods

Storytelling

User-centred design

Mentoring

Tools

UserTesting

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

At Compare the Market our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day.

It's why we're on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a brand everyone loves!
We change lives by making it simple to switch and save money, and that's why good things happen when you meerkat.

We'd love you to be part of our journey.

We're looking for a Senior UX Researcher who's as passionate about understanding people as they are about shaping amazing digital experiences. This role isn't just about doing research, it's about driving strategy, influencing roadmaps, and building a research culture that powers better decisions, faster.

What you'll be doing:

• Leading on research strategies that champion user needs, behaviours, and motivations, so we build the right thing, the right way.

• From defining objectives to selecting methods, recruiting participants, running sessions and analysing findings - you'll own the end-to-end process across multiple complex initiatives.

• Turning insights into clear, compelling stories and practical recommendations that guide product, design, and business decisions.

• Working with Product Managers, Designers, Engineers, and Analysts to embed user insight into every step of the product lifecycle.

• Advocating evidence-based decision making and support stakeholders in understanding and applying research principles.

• Spot cross-cutting patterns, connect the dots, and provide strategic insights that elevate the holistic customer experience.

What we'd ideally like to see from you:

• Expertise in qualitative and quantitative research methods
• Skilled in planning and delivering end-to-end studies
• Ability to distil data into insights
• Storytelling wizard, an ability to engage and influence diverse audiences
• Deep understanding of UX and user-centred design
• Comfortable in agile, cross-functional teams
• Fluent in tools like UserTesting (or similar platforms)
• Able to connect research to product strategy and business goals
• Experienced mentor with a passion for growing others

Everyone is welcome. Be you.
This means we're excited to hear from people with a range of skills, experiences, and ideas. We don't expect you to tick all the boxes, but we'd love to hear what makes you great for this role.

Our people bring our purpose to life. We champion a culture of innovation and challenge.
There's something for everyone.
We're a place of opportunity. You'll have the tools and autonomy to drive your own career, supported by a team of amazingly talented people.

And then there's our benefits. For us, it's not just about a competitive salary and hybrid working, we care about what matters to you. From a generous holiday allowance and private healthcare to an electric car scheme and paid development, wellbeing and CSR days, we've pretty much got you covered!

We are committed to offering equal chances to you throughout the application process, so if you require any special adjustments to be made, please let us know. We will work with you to make any appropriate arrangements.

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