Senior UX Designer — AI‑Driven Airline Operations

Amadeus; Greater London; Hybride; GBP 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Flexible working model

Learning opportunities

Diverse and inclusive culture

Rewards package

Résumé du poste

Amadeus is seeking a Senior UX Designer to shape intuitive experiences for airline operations across desktop, web, and mobile. You will collaborate with Product Managers, Engineers, Flight Management experts, and airline customers to translate complex workflows into user-centered designs.

You will contribute to the evolution of AI-powered user experiences and design systems, conducting research and delivering high-fidelity prototypes while balancing usability, feasibility, and regulatory needs.

Qualifications

• Proven experience in UX Design, Product Design, Interaction Design, or a related field.
• Strong portfolio demonstrating user-centered design thinking from discovery through delivery.
• Solid understanding of interaction design, information architecture, usability principles, and user research methodologies.
• Experience conducting user interviews, workshops, usability testing, and validation sessions.
• Proficiency with modern design and prototyping tools; Figma experience is an advantage.
• Experience designing enterprise, B2B, SaaS, or other complex software solutions.
• Experience designing for desktop, web, and mobile platforms.
• Familiarity with Design Systems, reusable design patterns, and accessibility standards.
• Experience working within Agile, multidisciplinary product teams.
• Familiarity with AI-assisted design tools and AI-enabled user experiences. Figma make experience is an advantage.
• Strong communication, facilitation, and stakeholder management skills.

Responsabilités

• Conduct user research, workshops, usability testing, and validation activities to understand user needs, workflows, and operational challenges.
• Design user journeys, information architecture, wireframes, prototypes, and high-fidelity experiences across desktop, web, and mobile platforms.
• Translate complex operational and business requirements into intuitive, accessible, and consistent user experiences that balance usability, efficiency, technical feasibility, and regulatory requirements.
• Partner with Product Managers, Engineers, domain experts, and airline customers throughout the product lifecycle to ensure solutions meet user, business, and operational needs.
• Design experiences that reduce cognitive load, minimize user errors, and support confident decision-making in mission-critical and safety-critical environments.
• Design AI-assisted experiences that improve decision-making, productivity, and operational efficiency.
• Contribute to Amadeus Design Systems, accessibility standards, UX patterns, and design best practices to promote consistency and scalability across products.
• Nice to Have
• Experience in aviation, transportation, logistics, or other operational domains.
• Experience designing for regulated, mission-critical, or safety-critical environments.
• Knowledge of flight operations, aircraft weight and balance, load control, or operational planning.
• Experience designing data-rich, workflow-driven, or decision-support applications.

Connaissances

UX Design

Product Design

Interaction Design

Information Architecture

Usability Principles

User Research

Prototyping

Figma

SaaS Design

Agile Teams

Communication

Outils

Figma

Description du poste

Amadeus is seeking a Senior UX Designer to shape intuitive experiences for airline operations across desktop, web, and mobile. You will collaborate with Product Managers, Engineers, Flight Management experts, and airline customers to translate complex workflows into user-centered designs.

You will contribute to the evolution of AI-powered user experiences and design systems, conducting research and delivering high-fidelity prototypes while balancing usability, feasibility, and regulatory needs.