Senior UX Designer

1057 Amadeus IT Services UK Limited; England; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Global team

Learning opportunities

Flexible working model

Competitive remuneration

Diversity & inclusion

Job summary

Amadeus IT Services UK Limited is seeking a Senior UX Designer to shape user-centered experiences for airline operations across desktop, web, and mobile platforms. You will work closely with Product Managers, Engineers, and domain experts to translate complex operational needs into intuitive interfaces and scalable design patterns.

In this role you will contribute to AI-assisted experiences, leverage Design Systems, and uphold accessibility standards while collaborating within Agile,

Qualifications

• Proven experience in UX/Product/Interaction Design.
• Strong portfolio demonstrating user-centered design from discovery to delivery.
• Experience with user interviews, workshops, usability testing, and validation sessions.

Responsibilities

• Conduct user research, workshops, and usability testing to understand needs and workflows.
• Design user journeys, IA, wireframes, prototypes, and high‑fidelity experiences across desktop, web, and mobile.
• Translate complex requirements into intuitive, accessible experiences balancing usability and feasibility.
• Partner with Product Managers, Engineers and customers throughout the product lifecycle.
• Design AI-assisted experiences to improve decision-making and productivity.

Skills

UX Design

Interaction Design

Product Design

Tools

Figma

Job description

Job Title Senior UX Designer

Flight Management is a mission-critical airline operations solution that supports the preparation of every flight before departure. Our products enable airlines to optimize aircraft loading, calculate aircraft weight and balance, generate regulatory-compliant load sheets, manage operational changes, and ensure flights depart safely, efficiently, and on time. As a UX Design Specialist, you will help shape the future of airline operations by designing intuitive, user-centered experiences for complex operational workflows. Working closely with Product Managers, Engineers, Flight Management experts, and airline customers, you will transform user needs and business objectives into impactful digital experiences across desktop, web, and mobile platforms. You will also contribute to the evolution of AI-powered user experiences and leverage AI capabilities within the AI-Driven Development Lifecycle (AIDLC) to accelerate research, design, validation, and delivery.

Key Responsibilities

Conduct user research, workshops, usability testing, and validation activities to understand user needs, workflows, and operational challenges. Design user journeys, information architecture, wireframes, prototypes, and high-fidelity experiences across desktop, web, and mobile platforms. Translate complex operational and business requirements into intuitive, accessible, and consistent user experiences that balance usability, efficiency, technical feasibility, and regulatory requirements. Partner with Product Managers, Engineers, domain experts, and airline customers throughout the product lifecycle to ensure solutions meet user, business, and operational needs. Design experiences that reduce cognitive load, minimize user errors, and support confident decision-making in mission-critical and safety-critical environments. Design AI-assisted experiences that improve decision-making, productivity, and operational efficiency. Contribute to Amadeus Design Systems, accessibility standards, UX patterns, and design best practices to promote consistency and scalability across products.

Qualifications

Proven experience in UX Design, Product Design, Interaction Design, or a related field. Strong portfolio demonstrating user-centered design thinking from discovery through delivery. Solid understanding of interaction design, information architecture, usability principles, and user research methodologies. Experience conducting user interviews, workshops, usability testing, and validation sessions. Proficiency with modern design and prototyping tools; Figma experience is an advantage. Experience designing enterprise, B2B, SaaS, or other complex software solutions. Experience designing for desktop, web, and mobile platforms. Familiarity with Design Systems, reusable design patterns, and accessibility standards. Experience working within Agile, multidisciplinary product teams. Familiarity with AI-assisted design tools and AI-enabled user experiences. Figma make experience is an advantage. Strong communication, facilitation, and stakeholder management skills.

Nice to Have

Experience in aviation, transportation, logistics, or other operational domains. Experience designing for regulated, mission-critical, or safety-critical environments. Knowledge of flight operations, aircraft weight and balance, load control, or operational planning. Experience designing data-rich, workflow-driven, or decision-support applications.

What We Offer

• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. An incredible opportunity to help shape products that support safe, efficient, and reliable airline operations worldwide.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer and committed to an accessible recruitment process.

All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation,age, beliefs, disability or any other characteristics protected by law.

We are Amadeus and we make travel work better for everyone, everywhere. As part of our global team of 20,000+ passionate team members across 100+ locations, you’ll join a community united by a love for travel and technology. We’re not just shaping the future of travel; we’re using it as a force for good, enriching lives and supporting our planet. Here, you’ll be free to innovate and grow with driven colleagues. Join us on a journey where you will help us bring the world closer!