Senior User Researcher

Simon James IT Ltd; England; Remote; GBP 50,000 - 75,000; Full time

Job summary

A digital consultancy firm is seeking two Senior User Researchers to enhance government services impacting millions. You will work collaboratively in agile teams to utilize qualitative and quantitative research methodologies. Ideal candidates will have a strong background in user research, UX, and relevant educational qualifications. This role is remote with some UK travel.

Qualifications

• Proven experience in user research planning, execution, and analysis.
• Ability to perform usability testing and model audience behaviours.
• Solid understanding of UX principles and service design.
• Strong understanding of frontend development and design personas.
• Degree in HCI, Usability, Cognitive Psychology or Market Research.
• Experience with complex user journeys and digital environments.

Responsibilities

• Shaping digital government services through user research.
• Working in agile teams to enhance user experiences.
• Collaborating with Designers, Analysts, and Developers.

Skills

User research planning, execution, and analysis

Usability testing and audience modelling

Experience with agile methodologies, UX, and service design

Strong understanding of frontend development and design personas

Experience with complex user journeys and digital environments

Frontend understanding

Design personas

Education

Degree in HCI, Usability, Cognitive Psychology, or Market Research

Job description

Senior User Researcher

Location: Remote with 10% UK travel.

We’re hiring for two Senior User Researchers to help shape digital government services that impact millions. You’ll work in agile teams with Designers, Analysts, and Developers, using qualitative and quantitative research to improve user experiences across government platforms.

Key Skills

• User research planning, execution, and analysis
• Usability testing and audience modelling
• Experience with agile methodologies, UX, and service design
• Strong understanding of frontend development and design personas
• Degree in HCI, Usability, Cognitive Psychology, or Market Research
• Experience with complex user journeys and digital environments

Join us to make a real difference in public service delivery.

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