Senior User Researcher

JR United Kingdom; Brighton; Remote; GBP 30,000 - 50,000; Full time

Job summary

A leading public health organization is seeking a User Researcher to uncover user insights through various research methods. The role involves collaboration with product teams and requires proven experience within the health tech sector, making impactful contributions to products designed for healthcare professionals and patients.

Qualifications

• Proven experience as a User Researcher, ideally within health tech.
• Strong understanding of GDS principles and public sector user research.
• Skilled in qualitative and quantitative research methods.

Responsibilities

• Design and conduct user research to understand healthcare professionals' and patients' needs.
• Analyse research findings for product and design teams.
• Collaborate with product managers, designers, and developers.

Skills

User Research

Data Analysis

Qualitative Research

Quantitative Research

Communication

Job description

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Location; Remote (occasional travel to Leeds)

Sector; Public Health

In this User Researcher contract role, you'll:

• Uncover the voice of users: Design and conduct user research (interviews, surveys, usability testing) to understand the needs, challenges, and experiences of healthcare professionals and patients.
• Be the champion of human-centred design: Analyse research findings and translate them into actionable insights for our product and design teams.
• Collaborate with a dynamic team: Work closely with product managers, designers, and developers to ensure user voices are heard and addressed throughout development.
• Drive impact, fast: This is a fast-paced environment where your contributions will directly influence the product roadmap and impact real people's lives.

The Ideal User Researcher Candidate:

• Proven experience as a User Researcher, ideally within the health tech or public sector domain.
• A strong understanding of GDS principles and the public sector user research landscape.
• Expertly skilled in qualitative and quantitative research methods, including interviews, surveys, usability testing, and data analysis.
• A clear, concise communicator who can present research findings to diverse stakeholders.
• Ability to work independently and manage multiple projects while collaborating effectively within a team.
• BPSS clearance is required for this role.