Senior User Researcher

JR United Kingdom; Hounslow; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading company in public health is seeking a Senior User Researcher to join their dynamic team. In this remote role, you will conduct user research to drive impactful product decisions, requiring expertise in qualitative and quantitative methods and a strong understanding of the public sector landscape. The ideal candidate will communicate effectively with various stakeholders and manage multiple projects effectively while upholding GDS principles.

Qualifications

• Proven experience in user research, ideally in health tech/public sector.
• Strong understanding of GDS and public sector landscapes.
• Expertise in interviews, surveys, usability testing.

Responsibilities

• Design and conduct user research to uncover user needs and challenges.
• Analyze research findings for actionable insights.
• Collaborate with product teams to implement user feedback.

Skills

Qualitative research methods

Quantitative research methods

Data analysis

Communication

User testing

Education

Experience as a User Researcher

Understanding of GDS principles

Public sector user research experience

Job description

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Senior User Researcher, south west london

Client:

Location:

south west london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Role: User Researcher

Location: Remote (occasional travel to Leeds)

Sector: Public Health

In this User Researcher contract role, you'll:

• Uncover the voice of users: Design and conduct user research (interviews, surveys, usability testing) to understand the needs, challenges, and experiences of healthcare professionals and patients.
• Be the champion of human-centred design: Analyse research findings and translate them into actionable insights for our product and design teams.
• Collaborate with a dynamic team: Work closely with product managers, designers, and developers to ensure user voices are heard and addressed throughout development.
• Drive impact, fast: This is a fast-paced environment where your contributions will directly influence the product roadmap and impact real people's lives.

The ideal User Researcher candidate:

• Proven experience as a User Researcher, ideally within the health tech or public sector domain.
• A strong understanding of GDS principles and the public sector user research landscape.
• Expertise in qualitative and quantitative research methods, including interviews, surveys, usability testing, and data analysis.
• A clear, concise communicator who can present research findings to diverse stakeholders.
• Ability to work independently and manage multiple projects while collaborating effectively within a team.
• BPSS clearance is required for this role.