Senior User Researcher

JR United Kingdom; Crawley; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading public health company is looking for a Senior User Researcher to help uncover user needs through research in a dynamic team environment. You will analyze findings to drive product development, impacting healthcare professionals and patients directly. The role demands expertise in user research methods and strong collaboration skills, ideally suited for someone with a background in health tech.

Qualifications

• Proven experience as a User Researcher, ideally within the health tech or public sector domain.
• Expertise in qualitative and quantitative research methods.
• Ability to manage multiple projects while collaborating effectively.

Responsibilities

• Design and conduct user research to understand healthcare users' needs.
• Analyse research findings and translate them into actionable insights.
• Collaborate closely with product managers, designers, and developers.

Skills

User Research

Data Analysis

Communication

Job description

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Senior User Researcher, Crawley, West Sussex

Location: Crawley, West Sussex, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Role: User Researcher

Location: Remote (occasional travel to Leeds)

Sector: Public Health

In this User Researcher contract role, you'll:

• Uncover the voice of users: Design and conduct user research (interviews, surveys, usability testing) to understand the needs, challenges, and experiences of healthcare professionals and patients.
• Be the champion of human-centred design: Analyse research findings and translate them into actionable insights for our product and design teams.
• Collaborate with a dynamic team: Work closely with product managers, designers, and developers to ensure user voices are heard and addressed throughout development.
• Drive impact, fast: This is a fast-paced environment where your contributions will directly influence the product roadmap and impact real people's lives.

The Ideal User Researcher Candidate:

• Proven experience as a User Researcher, ideally within the health tech or public sector domain.
• A strong understanding of GDS principles and the public sector user research landscape.
• Expertise in qualitative and quantitative research methods, including interviews, surveys, usability testing, and data analysis.
• A clear, concise communicator who can present research findings to diverse stakeholders.
• Ability to work independently and manage multiple projects while collaborating effectively within a team.
• BPSS clearance is required for this role.