Senior Travel Sales Consultant

JR United Kingdom; City Of London; On-site; GBP 30,000 - 55,000; Full time

Job summary

A luxury travel company, The Luminaire, seeks a passionate Senior Travel Sales Consultant in London. This role encompasses creating bespoke travel experiences, focusing on customer satisfaction, and leveraging sales capabilities to enhance the brand's growth. Ideal candidates will have experience in high-value travel sales and an understanding of customer service excellence in luxury settings.

Benefits

Competitive salary based on experience

EMI/Share Scheme after a year

Company Bonus scheme up to 22%

25 days holiday

Health and wellbeing days

Travel opportunities and industry discounts

Qualifications

• Experience in luxury travel sales, especially in high-value orders (£20-30K).
• Knowledgeable about travel design and the cultural landscape.
• Driven, committed to client service, with strong organizational skills.

Responsibilities

• Answer client inquiries for trips and experiences, creating budgets.
• Create personalized itineraries and maintain records in CRM.
• Co-design travel experiences with team and create 'wow' moments.

Skills

Customer-focused mentality

Detail-oriented

Organizational skills

Writing skills

Sales skills

Tools

Salesforce

Monday.com

CMS systems

MS Office

Job description

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Senior Travel Sales Consultant, London (City of London)

Client: The Luminaire

Location: London (City of London), United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

16.06.2025

Expiry Date:

31.07.2025

Job Description:

The Luminaire is a luxury travel company that designs unique and enriching experiences for our audience of curious explorers.

We are on a mission to make intelligent travel cool and sexy. We want to explore with curiosity – and we believe that travel is not about where you go, but who you become.

This is a pivotal role in The Luminaire’s growth journey. In 2025, we’ve seen exciting growth in sales; now we’re looking to add to our team with a Travel Sales Consultant, who will be excited about joining a young, challenger brand in travel that is poised for a period of faster growth - and being part of the team that delivers it.

This person will bring experience from a best-of-breed luxury travel company, primarily in sales, both in web-driven luxury tailormade e-commerce sales and in 1-2-1 luxury and bespoke sales. Our average order value is £20-30K, so a successful candidate will have experience operating in luxury travel within that bracket.

The right candidate will also bring a customer-focused mentality and an ambition to excel; knowledgeable about the world and culture, and experienced in travel design.

The Package

• Competitive salary - Dependent on experience.
• EMI/Share Scheme - Open to all staff after a year of service.
• Company Bonus scheme with between 12%-22% of base salary.
• 25 days holiday.
• Central London office in a Georgian Townhouse (Embankment, and Waterloo).
• Equivalent of 6 days a year for health and wellbeing pursuits.
• Travel opportunities and industry discounts.
• You are adept at writing; part of the role involves writing about experiences to help our marketing team create the website and writing emails to our customers.
• You are skilled with MS Office and comfortable with new online tools such as Salesforce, Monday.com, and website CMS systems.
• Driven and committed to client service.
• Detail-oriented and highly organized.

The Role:

• Answering client inquiries for trips and experiences; helping create budgets and finalizing arrangements with our operations team.
• Creating personalized itineraries for trips.
• Entering client details into our CRM system and keeping records updated.

Product Design

• Creating inspirations and ideas for new experiences; selecting locations, themes, and angles of curiosity.
• Co-designing and ideating enriching travel experiences with The Luminaire’s experts.
• Working with sales and product teams to develop marketable and costed travel products with accommodations, flights, and other assets.
• Creating ‘wow’ moments that excite customers and define The Luminaire’s brand.

Who we are: Curious minds

· We are on a mission to create a new category of travel - intelligent luxury.

· We believe understanding the world through a new lens can positively transform our guests' perspectives. Truly immersing oneself in history, culture, and nature is essential.

· Protect the places we share:

· While creating life-changing travel experiences, we are committed to protecting the places and communities we are embedded in, and the planet as a whole.

· Our experiences inspire awe at nature’s majesty and instill a sense of responsibility to safeguard it. Guests leave as ambassadors, eager to share the magic and protect it for future generations.