Senior Transition Relationship Manager

Just Group; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Pension scheme

Private medical cover

Bonus scheme

Birthday day off

Headspace access

Employee assistance helpline

Benefits portal

Job summary

Just Group in London is seeking a Senior Transition Relationship Manager to oversee multi-transaction transitions from negotiation through data cleansing and handover. It is a hybrid role based in London or Reigate with a 50% on-site expectation.

The role emphasizes stakeholder management and guidance for transition teams. Key responsibilities include managing client expectations, validating data during the cleanse, and coordinating with trustees, administrators, and the implementation team.

Qualifications

• Experience in DB pensions or de-risking markets, including buy-ins/buy-outs.
• Proven relationship management or project management experience.
• Willingness to pursue project management qualifications (Prince2/Agile/APM).
• Proficient in Microsoft Excel, able to analyze data and explain issues clearly.
• Strong negotiation skills with ability to juggle priorities.

Responsibilities

• Project manage all transactions from exclusive appointment to data handover on time.
• Validate and check data during the data cleanse for smooth handover to the Implementation team.
• Communicate progress and next steps to trustees and administrators.
• Support the Senior Business Development Manager in client management and trustee meetings.
• Collaborate with DB Operations to handle trustee queries and payroll funding.

Skills

Relationship management

Project management

Pensions knowledge

Negotiation

Data analysis

Tools

Microsoft Excel

Job description

Senior Transition Relationship Manager
Location: London or Reigate (hybrid 50%)
Contract: Permanent

Full Time – 35 hours

Purpose

This role is responsible for project planning and managing scheme transitions from contract negotiations through to the end of data cleanse, including the collation and validation of accurate data providing the cornerstone of the transaction and implementation of the contact. Agreeing process and timescales with the trustees and internal key stakeholders ensuring client commitments are met and issues are escalated accordingly, with excellent stakeholder management throughout the process.

Delivering strong and consistent stakeholder management setting clear and agreeable timescales and expectations; the engagement experience and journey we deliver to our clients paves the way for future business opportunities.

The role will involve working on a number of transactions at once and the transition manager is responsible for ensuring all parties involved in the initial transition activities are aware of their responsibilities. The role will also provide direction and support for the development of the Transition Consultant and Transition Support roles.

About Just

We help people achieve a better later life.That’sour purpose andit’sthe reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,250 purpose-led colleagues who genuinely put the customer at the heart of everything we do.

This is a brilliant time to join our business. We are on an exciting growth journey to become the UK’s most loved retirement expert.

Key Responsibilities

• Project manage all transactions from exclusive appointment, or earlier if required, ensuring timely completion of all tasks in line with client and business expectations and hold client to account to deliver data and other items on time.
• Be responsible for obtaining, validating and checking data received during the data cleanse period to ensure smooth handover to the Implementation team.
• Communicate progress, issues and next steps to key stakeholders involved in the transaction, such as trustees and administrators
• Support the Senior Business Development Manager with management of clients, including discussing how we can support them throughout their de-risking journey, and attendance at Trustee board meetings (where appropriate)
• Work with the DB Operations team to handle trustee queries during transition process, until schemes handed over to BAU, supporting the Implementation Managers with operational tasks such as payroll funding, member calculations and reinsurance reporting

Whatwe’relooking for

• Experienced within the DB Pensions or the DB De-risking Market, with knowledge of buy-ins and buy outs or general de-risking
• Experience of relationship management and/or project management (attained or working towards project management qualifications desirable, e.g. Prince 2, Agile, APM)
• Able to `Project Manage’ transactions through to conclusion by effectively partnering with Scheme Trustees and EBCs.
• Proficient in Microsoft Excel; with the ability to analyse and check data accordingly and efficiently whilst explaining issues to clients in a clear and appropriate manner.
• A strong negotiator, with good influencing skills, and the ability to handle conflicting priorities with internal and external stakeholders

Our behaviours

At Justyou’llhave the opportunity to develop your career, whilst making a difference to the lives of those around you.You’llbe part of a company with a strong and distinctive culture -we’reambitious,curiousand collaborative – and every decision we make centres around being Just and delivering the best outcomes for our customers.

What’sin it for you

• A competitive salary, pensionschemeand life assurance
• 25 days annual leave plus anadditionalday on us for your birthday
• Private medical cover and income protection, just in case
• A generous and highly achievable bonus scheme
• Opportunities to progress your career in-role and within the company
• Free access to the Headspace app, 24/7 employeeassistancehelpline and trained physical and mental health first aiders
• A variety of employee funded benefits available via our online benefits portal
• Plus, severaladditionalpurchase options available for you and your loved ones

Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just.

We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, socialmobilityand neurodiversity.