Implementation Support

Just Group plc; United Kingdom; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Pension & life assurance

Birthday leave

Private medical cover

Bonus scheme

Headspace app access

Job summary

Just Group plc is seeking an Implementation Support/DB Pension Administrator to help with new scheme implementations and data reviews. You’ll liaise with the TPA and DB Operations team, maintaining sign-off records and handling data queries during the transition.

Role requires DB pension administration experience, strong attention to detail, and the ability to work to tight deadlines in a hybrid role in Reigate. A competitive package and progression opportunities are offered.

Qualifications

• Experience in Defined Benefit (DB) pension scheme administration.
• Understanding of DB pensions and/or Bulk annuities and admin requirements.
• Self-starter who can work on own and meet tight deadlines.
• Excellent accuracy and attention to detail.
• Good organisational and prioritisation skills.
• Strong verbal and written communication and interpersonal skills.
• Understanding of project management would be beneficial.
• Experience in pensions industry for administrators or an insurance company would be beneficial.
• Pension Risk Transfer / Bulk Annuities would be beneficial.

Responsibilities

• Support implementations process with initial data checks for sign‑off ahead of true up and onboarding.
• Support flow of scheme implementations into TPA, attend planning calls.
• Assist onboarding sign off with DB Governance records.
• Support operational tasks for schemes in transition such as payroll funding and member calculations.
• Be point of contact for funding or queries during TPA setup.
• Support BAU handover with TPA and Operations, resolve queries.
• Assist in producing monthly transition MI.

Skills

DB Pension Administration

Pensions Industry Experience

Strong Communication

Analytical Skills

Project Management (beneficial)

Job description

Implementation Support/DB Pension Administrator - 12 month FTC/Maternity Cover

Location: Reigate (Hybrid - 50%)

Contract: Permanent

Hours: 35 hours

Purpose

To provide high calibre and proactive support to the Data team for all new scheme implementations, reviewing data, and dealing with data queries.

To support where required as a contact for implementation queries from Third Party Administrator (TPA) and the Defined Benefit (DB) Operations team.

About Just

We help people achieve a better later life. That’s our purpose and it’s the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do.

This is a brilliant time to join our business. We are on an exciting growth journey to become the UK’s most loved retirement expert.

Key responsibilities

• Support implementations process completing initial high-level data checks ensuring data is fit for the next level of checks, aiding an effective and efficient data sign off ahead of true up and TPA onboarding.
• Support the flow of all scheme implementations in to TPA, attending work planning calls in respect of implementations.
• Support the Onboarding and Buyout team with the TPA onboarding sign off process maintaining records of the sign offs completed in line with the agreed DB Governance matrix.
• Help support all operational tasks for schemes in transition such as payroll funding and member calculations, working with Operational teams as required.
• Be initial point of contact for the Operational teams for any funding or other queries during the TPA set up process.
• Support the BAU handover process with TPA and Operational team, owning any queries and resolving as required.
• Support the production and collation of monthly transition MI.

What we’re looking for

• Experience in Defined Benefit (DB) pension scheme administration
• An understanding of DB pensions and/or Bulk annuities, pension scheme administration requirements and systems
• Self-starter, able to work on own and to tight deadlines, maintaining exceptional standards of accuracy and attention to detail.
• Good organisational and prioritisation skills.
• Good verbal, written communication and interpersonal skills.
• Good analytical and issue resolution skills.
• An understanding of project management would be beneficial, but not essential.
• Experience working in the pensions industry for administrators or an insurance company would be beneficial.
• Pension Risk Transfer / Bulk Annuities would be beneficial.

Our behaviours

At Just you’ll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You’ll be part of a company with a strong and distinctive culture - we’re ambitious, curious and collaborative – and every decision we make centres around being Just and delivering the best outcomes for our customers.

What ’s in it for you

A competitive salary, pension scheme and life assurance

25 days annual leave plus an additional day on us for your birthday

Private medical cover and income protection, just in case

A generous and highly achievable bonus scheme

Opportunities to progress your career in-role and within the company

Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders

A variety of employee funded benefits available via our online benefits portal

Plus, several additional purchase options available for you and your loved ones

Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just.

We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.