Implementation Support

Just Group; Reigate; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

Birthday leave

Private medical cover

Income protection

Bonus scheme

Headspace access

Employee assistance helpline

Job summary

Just Group in Reigate is seeking an Implementation Support/DB Pension Administrator for a 12 month FTC/maternity cover. You will support the Data team with new scheme implementations, data reviews, and data queries, working hybrid 50% on-site.

The role focuses on data checks, onboarding with TPA, and maintaining governance records, while collaborating with onboarding, buyout, and operational teams to ensure accurate pension data and smooth handovers.

Qualifications

• Experience in Defined Benefit (DB) pension scheme administration.
• Understanding of DB pensions and/or Bulk annuities, pension scheme administration requirements and systems.
• Strong organisational and prioritisation skills.
• Excellent verbal and written communication.
• Experience in pensions industry beneficial.
• Project management experience advantageous.

Responsibilities

• Complete high-level data checks for new scheme implementations and ensure data is fit for next level checks.
• Coordinate data flow into TPA onboarding and participate in work planning calls for implementations.
• Maintain records of onboarding sign-offs in line with DB Governance matrix.
• Support payroll funding and member calculations with operational teams.
• Be the initial contact for funding or queries during the TPA setup process.
• Assist BAU handover with TPA and Operations, handling queries and resolutions.
• Produce monthly transition MI.

Skills

DB pension experience

Understanding of DB pensions/Bulk annu

Self-starter

Organisational skills

Verbal/written communication

Analytical skills

Pensions industry experience

Pension Risk Transfer knowledge

Job description

Implementation Support/DB Pension Administrator - 12 month FTC/Maternity Cover Location: Reigate (Hybrid - 50%) Contract: Permanent Hours: 35 hours

Purpose To provide high calibre and proactive support to the Data team for all new scheme implementations, reviewing data, and dealing with data queries. To support where required as a contact for implementation queries from Third Party Administrator (TPA) and the Defined Benefit (DB) Operations team.

About Just We help people achieve a better later life. That’s our purpose and it’s the reason we exist. We are a fast-growing company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK’s most loved retirement expert.

Key responsibilities

• Support implementations process completing initial high-level data checks ensuring data is fit for the next level of checks, aiding an effective and efficient data sign off ahead of true up and TPA onboarding.
• Support the flow of all scheme implementations in to TPA, attending work planning calls in respect of implementations.
• Support the Onboarding and Buyout team with the TPA onboarding sign off process maintaining records of the sign offs completed in line with the agreed DB Governance matrix.
• Help support all operational tasks for schemes in transition such as payroll funding and member calculations, working with Operational teams as required.
• Be initial point of contact for the Operational teams for any funding or other queries during the TPA set up process.
• Support the BAU handover process with TPA and Operational team, owning any queries and resolving as required.
• Support the production and collation of monthly transition MI.

What we’re looking for

• Experience in Defined Benefit (DB) pension scheme administration
• An understanding of DB pensions and/or Bulk annuities, pension scheme administration requirements and systems
• Self-starter, able to work on own and to tight deadlines, maintaining exceptional standards of accuracy and attention to detail.
• Good organisational and prioritisation skills.
• Good verbal, written communication and interpersonal skills.
• Good analytical and issue resolution skills.
• An understanding of project management would be beneficial, but not essential.
• Experience working in the pensions industry for administrators or an insurance company would be beneficial.
• Pension Risk Transfer / Bulk Annuities would be beneficial.

Our behaviours At Just you’ll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You’ll be part of a company with a strong and distinctive culture – we’re ambitious, curious and collaborative – and every decision we make centres around being Just and delivering the best outcomes for our customers.

What’s in it for you

• A competitive salary, pension scheme and life assurance
• 25 days annual leave plus an additional day on us for your birthday
• Private medical cover and income protection, just in case
• A generous and highly achievable bonus scheme
• Opportunities to progress your career in-role and within the company
• Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders
• A variety of employee funded benefits available via our online benefits portal
• Plus, several additional purchase options available for you and your loved ones
• Explore our full range of benefits on our dedicated benefits page.

Belonging at Just Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on DEIB (Diversity, Equity, Inclusion and Belonging) aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.

Be Bold. Be Brilliant. Be Just