Senior Technical Services Manager, Smart Building Ops

JLL; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

JLL is seeking a Technical Services Manager to lead the on-site delivery of mechanical, electrical, HVAC, and smart building services across the property, ensuring safety, compliance, and exceptional client experience. You will manage site engineering teams, contractors, and budgets, drive ESG goals, optimise energy use, and uphold JLL standards in a fast-paced, client-focused environment.

This role reports to the General Manager in Property Management and requires strong leadership and

Qualifications

• Significant engineering/technical services management experience in commercial property or facilities management.
• Strong understanding of mechanical/electrical systems, HVAC, BMS/EMS, and intelligent building tech.
• Proven ability to manage budgets, service contracts, and KPI-driven service delivery.
• Experience leading and developing technical teams with a customer-focused mindset.
• Knowledge of health & safety regulations and building compliance.

Responsibilities

• Lead day-to-day on-site delivery of mechanical, electrical, HVAC and smart-building services.
• Manage contractors, performance against SLAs, and procurement activities.
• Prepare and manage budgets for Opex and Capex; monitor cost efficiencies.
• Ensure health, safety and compliance across all operations and audits.
• Drive ESG objectives and energy efficiency initiatives.

Skills

Leadership

Stakeholder management

Budget management

Contract management

Team development

Problem solving

Multitasking

Communication

Education

Professional engineering qualification

IOSH/NEBOSH certification (desirable)

Tools

BMS

EMS

CAFM systems

Job description

JLL is seeking a Technical Services Manager to lead the on-site delivery of mechanical, electrical, HVAC, and smart building services across the property, ensuring safety, compliance, and exceptional client experience. You will manage site engineering teams, contractors, and budgets, drive ESG goals, optimise energy use, and uphold JLL standards in a fast-paced, client-focused environment.

This role reports to the General Manager in Property Management and requires strong leadership and