Senior Technical Services Manager - Satellite & MoD

Hirecracker® Military; Redhill; On-site; GBP 46,800 - 57,200; Full time

Job summary

A leading defense organization is seeking a Technical Service Manager in Redhill to oversee UK Government support cases in satellite communications. The ideal candidate will have Royal Navy technical communications experience, strong problem-solving skills, and the ability to obtain DV Security Clearance. This full-time role offers opportunities for professional development in a respected organization.

Qualifications

• Technical knowledge of electrical/electronic systems, IT networking, and satellite communications.
• Ability to hold or obtain DV Security Clearance essential.
• Flexible approach with willingness to travel.

Responsibilities

• Manage and drive support cases from initial report through to resolution.
• Coordinate with internal resolver groups and provide senior management briefings.
• Provide training to 1st and 2nd line support staff.

Skills

Royal Navy technical communications experience

Problem-solving skills

Excellent communication

Customer focus

Stakeholder management

Tools

ITIL knowledge

Job description

A leading defense organization is seeking a Technical Service Manager in Redhill to oversee UK Government support cases in satellite communications. The ideal candidate will have Royal Navy technical communications experience, strong problem-solving skills, and the ability to obtain DV Security Clearance. This full-time role offers opportunities for professional development in a respected organization.