Senior Technical Services Manager – Estates & Energy

British Land Company; City of Westminster; On-site; GBP 90,000 - 120,000; Full time

Job summary

British Land in London seeks a Senior Technical Services Manager to proactively manage technical services, focusing on customer satisfaction for owners and occupiers. You will lead on-site Technical Services Managers, ensure safe, well-maintained properties, and drive energy performance improvements.

You will work with Property Managers, Service Partners, Consultants, and central departments to deliver compliant, efficient services while maintaining budgets and reporting standards.

Qualifications

• Must have customer-focused attitude and flexible working style.
• Strong leadership and motivational skills.
• Experience with energy performance and environmental standards (NABERS UK, BREEAM).
• Contractor management experience and on-site engineering oversight.

Responsibilities

• Oversee M&E service contracts and building engineering operations on-site.
• Lead Technical Services Team and coordinate with property management and partners.
• Ensure compliance, budgets, and reporting within British Land policies.
• Monitor energy consumption, prepare reports, and drive energy improvements.
• Deliver high standards of service with minimal disruption to occupiers.

Skills

Customer focus

Leadership

HVAC systems

Energy efficiency

Tools

NABERS UK

NEBOSH

Job description

British Land in London seeks a Senior Technical Services Manager to proactively manage technical services, focusing on customer satisfaction for owners and occupiers. You will lead on-site Technical Services Managers, ensure safe, well-maintained properties, and drive energy performance improvements.

You will work with Property Managers, Service Partners, Consultants, and central departments to deliver compliant, efficient services while maintaining budgets and reporting standards.