Senior Technical Program Manager - Connectivity Transformation

Marks & Spencer Plc; Salford; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Colleague discount

Holiday entitlement

Discretionary bonus

Pension scheme

Induction & training

M&S Choices discounts

Parental & neonatal policies

Wellbeing support

Volunteer day

Job summary

Marks & Spencer Plc is seeking a Senior Technical Program Manager to lead the delivery of a critical connectivity and infrastructure upgrade across the distribution centre network. You will coordinate across GIST, engineering, suppliers and operations to ensure alignment and successful programme outcomes.

This highly visible role requires strong stakeholder management, governance and the ability to influence across technical and business teams at all levels.

Responsibilities

• Lead the end-to-end delivery of network upgrades and infrastructure changes across the M&S distribution centre estate.
• Develop joined-up delivery plans, coordinating activities and dependencies across technology programmes, suppliers and operational teams.
• Partner with GIST, engineering, architecture and logistics teams to align solutions, deployment schedules and business priorities.
• Champion effective governance and proactive risk management, providing clear visibility of progress, issues and key decisions.
• Coordinate suppliers, site deployments and transition activities to deliver agreed outcomes while minimising disruption to logistics operations.

Job description

As a Senior Technical Program Manager within Connectivity, you will lead the delivery of one of M&S's most critical infrastructure transformation programmes, overseeing the upgrade and refresh of network technologies across the Distribution Centre (DC) estate.

You will be responsible for coordinating complex technical deployments across multiple operational sites, ensuring alignment between M&S, GIST, engineering teams, suppliers and programme stakeholders. Working across a portfolio of interconnected initiatives, you will manage dependencies, delivery risks and operational impacts while driving successful outcomes that support the future growth and resilience of our supply chain.

This is a highly visible role requiring exceptional stakeholder management, strong program leadership and the ability to influence across technical and business teams at all levels.

What's in it for you?

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/6 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you'll do

• Lead the end-to-end delivery of network upgrades and infrastructure changes across the M&S distribution centre estate.
• Develop joined-up delivery plans, coordinating activities and dependencies across technology programmes, suppliers and operational teams.
• Partner with GIST, engineering, architecture and logistics teams to align solutions, deployment schedules and business priorities.
• Champion effective governance and proactive risk management, providing clear visibility of progress, issues and key decisions.
• Coordinate suppliers, site deployments and transition activities to deliver agreed outcomes while minimising disruption to logistics operations.

Who you are

• You bring experience leading large-scale infrastructure, network, connectivity or technology transformation programmes.
• You’re comfortable coordinating complex, multi-site deployments in operationally critical environments.
• You can build trusted relationships, communicate technical information clearly and influence senior business and technology stakeholders.
• You have experience managing programme plans, dependencies, risks, governance and third-party delivery partners.
• Experience within retail, logistics, supply chain, warehousing or another large-scale operational environment would be beneficial.

Everyone's welcome

We are ambitious about the future of retail. We’re redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-ZF1#Hybridrole#LI-Hybrid