Senior Technical Program Manager - Integration Platform

Marks and Spencer; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Colleague discount

Holiday buy scheme

Bonus schemes

Pension scheme

Induction & training

Wellbeing support

Discounts portal

Parental policies

Volunteer day

Job summary

Marks & Spencer is seeking a Senior Technical Program Manager to lead Integration Platform initiatives that connect systems, products, suppliers and partners across the business. You’ll plan, coordinate and deliver strategic initiatives with a focus on resilience and speed.

You’ll partner with Engineering, Architecture, Product and Business stakeholders to shape the evolution of our integration capabilities and support the wider digital transformation at M&S.

Qualifications

• Experience delivering complex technology programmes across multiple teams.
• Experience in programme and portfolio management, including planning and risk management.
• Ability to create structure and clarity in evolving environments.
• Strong communication and stakeholder influence.
• Experience coaching or supporting delivery teams.

Responsibilities

• Lead the delivery of Integration Platform programs and initiatives, ensuring alignment to agreed outcomes, timelines, quality standards and investment objectives.
• Shape portfolio plans, governance and roadmap priorities, managing risks, dependencies and critical delivery activities across interconnected programs.
• Deliver clear, data-driven reporting on portfolio performance, progress, risks and investment tracking to support informed decision-making.
• Partner with Technology, Product, Engineering and Business teams to build alignment, resolve challenges and enable successful delivery.
• Develop and support Technical Programme Managers, championing continuous improvement and delivery excellence across the portfolio.

Skills

Leadership

Programme management

Governance

Dependency management

Risk management

Communication

Stakeholder engagement

Coaching/mentoring

Job description

As a Senior Technical Program Manager within the Integration Platform domain, you'll play a key role in delivering the technology capabilities that connect systems, products, suppliers and partners across M&S.

Working across a complex landscape of APIs, integration services and platform technologies, you'll lead the planning, coordination and delivery of strategic initiatives that improve resilience, simplify the technology estate and enable teams to move faster.

You’ll provide leadership across multiple programmes and workstreams, creating clarity, managing dependencies and driving delivery from early discovery and investment planning through to implementation and operational adoption.

Partnering closely with Engineering, Architecture, Product and Business stakeholders, you’ll help shape the evolution of our integration capabilities and support M&S’s wider digital and technology transformation.

What's in it for you?

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us.

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What You'll Do

• Lead the delivery of Integration Platform programs and initiatives, ensuring alignment to agreed outcomes, timelines, quality standards and investment objectives.
• Shape portfolio plans, governance and roadmap priorities, managing risks, dependencies and critical delivery activities across interconnected programs.
• Deliver clear, data-driven reporting on portfolio performance, progress, risks and investment tracking to support informed decision-making.
• Partner with Technology, Product, Engineering and Business teams to build alignment, resolve challenges and enable successful delivery.
• Develop and support Technical Programme Managers, championing continuous improvement and delivery excellence across the portfolio.

Who You Are

• You bring experience delivering complex technology programmes across multiple teams, stakeholders and priorities.
• Experience in programme and portfolio management, including planning, governance, dependency management and risk management.
• Comfortable working in evolving environments, creating structure, clarity and focus where needed.
• Able to build trusted relationships and influence stakeholders through clear communication, collaboration and insight.
• Experience leading, coaching or supporting delivery teams, balancing strategic thinking with strong execution and attention to detail.

Everyone's welcome

We are ambitious about the future of retail. We’re redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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