Senior Technical Program Manager

Just Eat Takeaway.com; London; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

Join a leading global online food delivery platform as a Senior Technical Programme Manager. In this hybrid role, you'll collaborate with various teams to deliver customer-facing applications, ensuring alignment with business goals while managing risks and performance measures. Your expertise in Agile and programme management will drive innovation in a supportive and diverse environment.

Qualifications

• Depth of understanding in the software delivery lifecycle.
• Experience with RAID logs and dependency management.
• Strong facilitation and influencing skills.

Responsibilities

• Manage programme requirements and stakeholder expectations.
• Identify and resolve risks and challenges.
• Drive changes through the software delivery lifecycle.

Skills

Agile

Programme Management

Stakeholder Management

Problem Solving

Communication

Job description

Location: Hybrid - 3 days a week from our London or Bristol office & 2 days working from home

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

We are seeking a seasoned Senior Technical Programme Manager to work in our Customer pillar. It is an exciting opportunity to work on our customer facing apps and website.
you will play a crucial role in delivering high priority objectives involving the work of multiple product teams, spanning across pillars, including areas outside of Product & Tech. You will be responsible for the programme management, governance and reporting of work, including collating progress measures.

These are some of the key ingredients to the role:

• Work with a wide variety of business stakeholders to understand, plan and deliver programme requirements against agreed milestones, managing expectations when circumstances change
• Lead the identification and management of relevant dependencies, risks and challenges, proactively resolving issues where possible
• Collaborate with TPMs, initiative owners and teams to drive changes through the programme/project lifecycle and software delivery lifecycle (SDLC)
• Work with programme sponsors to ensure delivery aligns with business priorities and meets strategic goals
• Assess programme performance, and author reports for improvement suggestions from different areas of the business
• Take large and complex programmes and break them down into manageable pieces, develop functional specifications and deliver them in a successful and timely manner.
• Provide guidance on Agile and programme management best practice to help teams achieve greater maturity in their delivery
• Knowledge sharing and contributing to the high performing Technical programme management team

What will you bring to the table?

• Demonstrates depth of understanding in the software delivery lifecycle (SDLC)
• Deep knowledge of programme management best practice e.g. RAID logs, programme plans, dependency management.
• Experience in agile and lean methodologies/frameworks in planning at scale
• Strong facilitation skills - able to guide a group discussion with a neutral stance to enable teams to better communicate, engage and collaborate more effectively
• Anticipate problems and bottlenecks, provide escalation management and making trade offs, balancing business needs versus technical constraints
• Solve complex problems independently, proposing innovative solutions to problems already encountered and solved
• Collaborative, open, and inclusive team player
• Effective influencing and communication skills
• Comfortable with flexibility, changing priorities, and dealing with ambiguity.

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!