Senior Technical Account Manager, Fresh Produce & Quality

MorePeople; Preston; On-site; GBP 45,000 - 65,000; Full time

Job summary

MorePeople partners with a leading fresh produce business supplying major UK supermarkets and processing customers. We are seeking an experienced Technical Account Manager to join their team and own a key retail account.

This role is customer-facing, ensuring technical, quality and food safety standards across the supply chain, with responsibilities spanning meetings, specifications, audits and supplier collaboration.

Qualifications

• 5+ years of technical experience in fresh produce.
• Strong supermarket/customer-facing experience.
• BRCGS and audit knowledge.
• HACCP & Food Safety Level 3.
• Experience with customer portals and specifications.
• Strong communication and organisational skills.
• Proactive, commercial and can-do attitude.
• Organic produce knowledge is a plus.

Responsibilities

• Lead customer meetings, reviews and technical plans.
• Manage specifications, portals, complaints and KPIs.
• Support NPD, artwork and product approvals.
• Drive quality improvement and reduce customer complaints.
• Support BRCGS, supplier, grower and ethical audits.
• Manage organic certification and customer audits.
• Work with suppliers, growers and international partners.
• Support pesticide, microbiological and food safety requirements.

Skills

5+ years' technical experience

Supermarket/customer-facing experience

HACCP & Food Safety Level 3

Experience with customer portals and _

Strong communication

Proactive/commercial attitude

Organic produce knowledge

Education

HACCP & Food Safety Level 3 certificate

Job description

MorePeople partners with a leading fresh produce business supplying major UK supermarkets and processing customers. We are seeking an experienced Technical Account Manager to join their team and own a key retail account.

This role is customer-facing, ensuring technical, quality and food safety standards across the supply chain, with responsibilities spanning meetings, specifications, audits and supplier collaboration.