Technical Manager

MorePeople; Preston; On-site; GBP 45,000 - 65,000; Full time

Job summary

MorePeople partners with a leading fresh produce business supplying major UK supermarkets and processing customers. We are seeking an experienced Technical Account Manager to join their team and own a key retail account.

This role is customer-facing, ensuring technical, quality and food safety standards across the supply chain, with responsibilities spanning meetings, specifications, audits and supplier collaboration.

Qualifications

• 5+ years of technical experience in fresh produce.
• Strong supermarket/customer-facing experience.
• BRCGS and audit knowledge.
• HACCP & Food Safety Level 3.
• Experience with customer portals and specifications.
• Strong communication and organisational skills.
• Proactive, commercial and can-do attitude.
• Organic produce knowledge is a plus.

Responsibilities

• Lead customer meetings, reviews and technical plans.
• Manage specifications, portals, complaints and KPIs.
• Support NPD, artwork and product approvals.
• Drive quality improvement and reduce customer complaints.
• Support BRCGS, supplier, grower and ethical audits.
• Manage organic certification and customer audits.
• Work with suppliers, growers and international partners.
• Support pesticide, microbiological and food safety requirements.

Skills

5+ years' technical experience

Supermarket/customer-facing experience

HACCP & Food Safety Level 3

Experience with customer portals and _

Strong communication

Proactive/commercial attitude

Organic produce knowledge

Education

HACCP & Food Safety Level 3 certificate

Job description

Technical Account Manager – Fresh Produce

Ready to take your technical career to the next level?

We’re working with a leading fresh produce business supplying major UK supermarkets and processing customers, who are looking for an experienced Technical Account Manager to join their team.

This is a customer-facing role where you’ll own a key retail account, build strong relationships and make sure technical, quality and food safety standards are delivered across the supply chain.

What you’ll be do

Leading customer meetings, reviews and technical plans

Managing specifications, portals, complaints and KPIs

Supporting NPD, artwork and product approvals

Driving quality improvement and reducing customer complaints

Supporting BRCGS, supplier, grower and ethical audits

Managing organic certification and customer audits

Working with suppliers, growers and international partners

Supporting pesticide, microbiological and food safety requirements

What we’re looking

5+ years' technical experience within fresh produce

Strong supermarket/customer-facing experience

BRCGS and audit knowledge

HACCP & Food Safety Level 3

Experience with customer portals and specifications

Strong communication and organisational skills

A proactive, commercial and can-do attitude

Organic produce knowledge? Even better!