Senior Systems Analyst

ACCENTURE SG SERVICES PTE. LTD.; Penarth; On-site; GBP 65,000 - 90,000; Full time

Job summary

ACCENTURE SG SERVICES PTE. LTD. is seeking an experienced Senior System Analyst to guide strategic system analysis across complex business initiatives.

You will mentor a team of analysts, translate business needs into technical solutions, and collaborate with stakeholders to ensure efficient system implementation and optimization. You will lead requirements gathering, manage evolving specifications, and translate business needs into technical designs and integration specs, including APIs.

Qualifications

• 7–10+ years of experience in systems or business analysis, including 2+ years in a leadership or supervisory position.
• Bachelor’s degree in Computer Science, Information Systems, Business Administration, and/or related experience.
• Excellent communication, facilitation, problem‑solving, and organizational skills. Able to translate technical details into business‑friendly language.

Responsibilities

• Lead requirements gathering and management across stakeholder groups. Validate, document, and manage evolving system specifications.
• Conduct business process analysis, identify inefficiencies, redundancies, and opportunities. Use modeling techniques to propose optimized workflows.
• Translate business requirements into technical designs, data mappings, integration specs (APIs, source‑to‑target mapping), and user acceptance testing criteria.
• Oversee design documentation, test plans, functional and non‑functional specifications; validate and test solutions through QA and UAT phases.
• Serve as technical liaison: aligning IT delivery with stakeholder expectations and timelines. Escalate issues and act as primary point of contact.
• Mentor, train, and lead junior system/business analysts; contribute to staff hiring, performance reviews, and ongoing development.
• Identify and implement process improvements, establish best practices for analysis and documentation standards across the team.
• Participate in strategic planning, enterprise architecture initiatives, and assess risk/opportunities associated with systems enhancements.

Skills

Leadership

Requirements gathering

Business process analysis

Systems analysis

Stakeholder communication

Mentoring

Education

Bachelor’s degree in Computer Science, Information Systems, or Business Administration

Tools

APIs

Data mappings

Source-to-target mapping

Job description

Job Description & Requirements

We’re seeking an experiencedSenior System Analystto guide strategic system analysis across complex business initiatives. You’ll mentor a team of analysts, translate business needs into technical solutions, and collaborate with stakeholders to ensure efficient system implementation and optimization.

Key Responsibilities

• Lead requirements gathering and requirements management across stakeholder groups. Validate, document, and manage evolving system specifications.
• Conduct business process analysis, identifying inefficiencies, redundancies, and opportunities. Use modeling techniques to propose optimized workflows.
• Translate business requirements into technical designs, data mappings, integration specs (APIs, source‑to‑target mapping), and user acceptance testing criteria.
• Oversee design documentation, test plans, functional and non‑functional specifications; validate and test solutions through QA and UAT phases.
• Serve as technical liaison: aligning IT delivery (developers, architects, QA) with stakeholder expectations and timelines. Escalate issues and act as primary point of contact.
• Mentor, train, and lead junior system/business analysts; contribute to staff hiring, performance reviews, and ongoing development.
• Identify and implement process improvements, establish best practices for analysis and documentation standards across the team.
• Participate in strategic planning, enterprise architecture initiatives, and assess risk/opportunities associated with systems enhancements.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, and/or related experience
• 7–10+ years of experience in systems/business analysis; including 2+ years in a leadership or supervisory position.
• Experience with Data and/or AI will be a bonus.
• Excellent communication, facilitation, problem‑solving, and organizational skills. Able to translate technical details into business‑friendly language.