Lead Systems Analyst

ACCENTURE SG SERVICES PTE. LTD.; Penarth; On-site; GBP 70,000 - 100,000; Full time

Job summary

ACCENTURE SG SERVICES PTE. LTD. seeks an experienced Lead System Analyst to guide strategic system analysis across complex initiatives.

You will mentor a team of analysts, translate business needs into technical solutions, and collaborate with stakeholders to ensure efficient implementation and optimization. Responsibilities include leading requirements gathering, modeling processes, translating requirements into designs and APIs, and overseeing QA/UAT.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• 7-10+ years in systems or business analysis with leadership exposure.
• Experience with data and/or AI is a plus.
• Strong communication, facilitation, and organizational skills.

Responsibilities

• Lead requirements gathering and management across stakeholder groups.
• Analyze business processes to identify inefficiencies and propose optimizations.
• Translate business needs into technical designs, data mappings, and APIs.
• Oversee design docs, test plans, and QA/UAT activities.
• Serve as technical liaison between IT delivery teams and stakeholders.
• Mentor and lead junior analysts and contribute to staff development.
• Identify process improvements and establish analytics/documentation best practices.
• Participate in strategic planning and enterprise architecture initiatives.

Skills

Leadership

Requirements gathering

Business analysis

Stakeholder communication

Mentoring

Process improvement

Documentation

Education

Bachelor's degree

Job description

Job Description & Requirements

We're seeking an experiencedLead System Analystto guide strategic system analysis across complex business initiatives. You'll mentor a team of analysts, translate business needs into technical solutions, and collaborate with stakeholders to ensure efficient system implementation and optimization.

Key Responsibilities

• Lead requirements gathering and requirements management across stakeholder groups. Validate, document, and manage evolving system specifications.
• Conduct business process analysis, identifying inefficiencies, redundancies, and opportunities. Use modeling techniques to propose optimized workflows.
• Translate business requirements into technical designs, data mappings, integration specs (APIs, source-to-target mapping), and user acceptance testing criteria.
• Oversee design documentation, test plans, functional and non-functional specifications; validate and test solutions through QA and UAT phases.
• Serve as technical liaison: aligning IT delivery (developers, architects, QA) with stakeholder expectations and timelines. Escalate issues and act as primary point of contact.
• Mentor, train, and lead junior system/business analysts; contribute to staff hiring, performance reviews, and ongoing development.
• Identify and implement process improvements, establish best practices for analysis and documentation standards across the team.
• Participate in strategic planning, enterprise architecture initiatives, and assess risk/opportunities associated with systems enhancements.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration, and/or related experience
• 7-10+ years of experience in systems/business analysis; including 2+ years in a leadership or supervisory position.
• Experience with Data and/or AI will be a bonus.
• Excellent communication, facilitation, problem-solving, and organizational skills. Able to translate technical details into business-friendly language.